{"id":11611,"date":"2015-08-19T14:35:34","date_gmt":"2015-08-19T07:35:34","guid":{"rendered":"http:\/\/blog.flexispy.com\/?p=11611"},"modified":"2017-08-30T12:25:20","modified_gmt":"2017-08-30T05:25:20","slug":"how-to-download-captured-flexispy-data-to-your-computer","status":"publish","type":"post","link":"https:\/\/blog.flexispy.com\/de\/how-to-download-captured-flexispy-data-to-your-computer\/","title":{"rendered":"How To Download Captured FlexiSPY Data To Your Computer"},"content":{"rendered":"<p><strong>NOTICE: <\/strong>All data older than 90 days is automatically deleted.<\/p>\n<p>One of the more common questions we get asked by our customers is how they can go about downloading the data that FlexiSPY has captured to their computers.<\/p>\n<p>We do offer a solution for doing exactly this and we will explain further into the article, but first we\u2019d like to reveal that we are working on a new system for downloading captured data which our customers should find more convenient (to stay updated on this we recommend that you follow us on one of our social media channels).<\/p>\n<p>Now though, let\u2019s look at how to download the captured data for backup purposes.<\/p>\n<h2>Getting Started<\/h2>\n<p>To download the captured data, you will first need to specify which data you want, there are two ways for doing this depending on the type of data you are trying to download.<\/p>\n<p>Here are the text steps for downloading your data:<\/p>\n<ol>\n<li>Click the <strong>Data<\/strong> tab of your portal.<\/li>\n<li>Click the data tab for the data you want to download (SMS, MMS, IMs etc.)<\/li>\n<li>Click <strong>Search<\/strong><\/li>\n<\/ol>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15675\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/click-search.png?resize=1678%2C354&#038;ssl=1\" alt=\"click-search\" width=\"1678\" height=\"354\" \/><\/p>\n<p>Here you can set what you want to search for.<\/p>\n<ul>\n<li><strong>In this record type <\/strong><\/li>\n<\/ul>\n<p>Choose the type of data you want to search within (e.g. SMS messages, IM messages, web sites visited etc.).<\/p>\n<ul>\n<li><strong>In this direction<\/strong><\/li>\n<\/ul>\n<p>Choose whether the data is incoming or outgoing.<\/p>\n<ul>\n<li><strong>For this keyword<\/strong><\/li>\n<\/ul>\n<p>Type in the keyword you want to search for.<\/p>\n<ul>\n<li><strong>For date range<\/strong><\/li>\n<\/ul>\n<p>Choose the start and end date to search between.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15676\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/advanced-search.png?resize=703%2C302&#038;ssl=1\" alt=\"\" width=\"703\" height=\"302\" \/><\/p>\n<p>Click <strong>Search <\/strong>when you have finished to search for your data, the results will then be listed.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15678\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/search-results-listed.png?resize=1652%2C112&#038;ssl=1\" alt=\"\" width=\"1652\" height=\"112\" \/><\/p>\n<p>You can then choose to export as csv or if you prefer, xls.<\/p>\n<ul>\n<li>For XLS files, open them with Microsoft Excel<\/li>\n<li>For CSV files, open them with Microsoft Excel or Microsoft Word<\/li>\n<\/ul>\n<h2>Download your media files<\/h2>\n<p>To download media files from your accounts, such as call recording files, follow the steps below.<\/p>\n<ul>\n<li>If you are using a Mac, <a href=\"http:\/\/binary.epoint.biz\/platforms\/mac\/DownloadManager\/DownloadManager.app.zip\">click here.<\/a><\/li>\n<li>If you are using a PC, <a href=\"http:\/\/binary.epoint.biz\/platforms\/windows\/DownloadManager\/publish.htm\">click here.<\/a><\/li>\n<\/ul>\n<p>After clicking the link above you will see the screenshot below.<\/p>\n<p>These steps are for PC.\u00a0 Mac instructions may be slightly different.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15691\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/click-install-button.jpg?resize=639%2C350&#038;ssl=1\" alt=\"\" width=\"639\" height=\"350\" \/><\/p>\n<p>Click <strong>Install<\/strong>.<\/p>\n<p>Click <strong>Run<\/strong> when asked by your browser to run the install file.\u00a0 You should see the screen below.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15692\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/install-again.png?resize=597%2C361&#038;ssl=1\" alt=\"\" width=\"597\" height=\"361\" \/><\/p>\n<p>Click <strong>Install<\/strong> to install Download Manager to your computer.<\/p>\n<h2>Login to Download Manager<\/h2>\n<p>When the software has finished installing it will appear on your screen.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15693\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/download-manager-appears.png?resize=326%2C251&#038;ssl=1\" alt=\"\" width=\"326\" height=\"251\" \/><\/p>\n<p>To log in, enter this information from your FlexiSPY account.<\/p>\n<ul>\n<li>Portal URL \u2013 <a href=\"https:\/\/portal.flexispy.com\">https:\/\/portal.flexispy.com<\/a><\/li>\n<li>Username \u2013 This is your FlexiSPY account username.\u00a0 See your welcome email for more information.<\/li>\n<li>Password \u2013 This is your FlexiSPY account password.\u00a0 See your welcome email for more information.<\/li>\n<\/ul>\n<p>Click <strong>Login<\/strong> to start using Download Manager.\u00a0 You will see the main menu.<\/p>\n<h2>Scan for media files to download from your account<\/h2>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15694\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/scan-for-media-files.png?resize=684%2C453&#038;ssl=1\" alt=\"\" width=\"684\" height=\"453\" \/><\/p>\n<p>Click <strong>Scan <\/strong>to see how many media files are in your account that you can download.<\/p>\n<h2>View the types of media files you can download to your computer<\/h2>\n<p>When the scan has finished you will see the total number of files you can download displayed under <strong>No. of files<\/strong>.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15695\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/number-of-files.png?resize=684%2C454&#038;ssl=1\" alt=\"\" width=\"684\" height=\"454\" \/><\/p>\n<p>Clicking this tells you more about the different kinds of media files you can download.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15696\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/types-of-media-that-can-be-downloaded.png?resize=248%2C370&#038;ssl=1\" alt=\"\" width=\"248\" height=\"370\" \/><\/p>\n<h2>Change the save location on your computer<\/h2>\n<p>If you want to change where you save your downloaded media files, click <strong>Change<\/strong>.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15697\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/choose-a-location-for-saving.png?resize=324%2C381&#038;ssl=1\" alt=\"\" width=\"324\" height=\"381\" \/><\/p>\n<p>Browse to a new folder on your computer to use to save your media files and click <strong>OK<\/strong> to update the save folder location.<\/p>\n<h2>Download your media files from a custom date range<\/h2>\n<p>If you don\u2019t want to download all media files, select <strong>Download from a custom date range<\/strong>, and choose the start date and end date to use.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15698\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/custom-date-range.png?resize=679%2C360&#038;ssl=1\" alt=\"\" width=\"679\" height=\"360\" \/><\/p>\n<h2>Download your media files to your computer<\/h2>\n<p>When you are ready to download the media files, click <strong>Download Now.<\/strong><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15699\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/custom-date-range-download-now.png?resize=684%2C454&#038;ssl=1\" alt=\"\" width=\"684\" height=\"454\" \/><\/p>\n<h2>Open the save folder on your computer to view your saved media files<\/h2>\n<p>When the media files have been downloaded to your computer, click <strong>Open Folder.<\/strong><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15700\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/click-open-folder.png?resize=412%2C163&#038;ssl=1\" alt=\"\" width=\"412\" height=\"163\" \/><\/p>\n<p>Here you will see the media files that have been downloaded from your FlexiSPY account to your computer.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15701\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2015\/08\/downloaded-media-files.png?resize=584%2C134&#038;ssl=1\" alt=\"\" width=\"584\" height=\"134\" \/><\/p>\n<p>Simply open any of the folders to view the media files inside.<\/p>\n<p>[hoops name=&#8220;fullwidth email subcribe box&#8220;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NOTICE: All data older than 90 days is automatically deleted. One of the more common questions we get asked by our customers is how they can go about downloading the data that FlexiSPY has captured to their computers. We do offer a solution for doing exactly this and we will explain further into the article, [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":11632,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132],"tags":[],"class_list":["post-11611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks"],"_links":{"self":[{"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/posts\/11611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/comments?post=11611"}],"version-history":[{"count":8,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/posts\/11611\/revisions"}],"predecessor-version":[{"id":15669,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/posts\/11611\/revisions\/15669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/media\/11632"}],"wp:attachment":[{"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/media?parent=11611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/categories?post=11611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.flexispy.com\/de\/wp-json\/wp\/v2\/tags?post=11611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}