{"id":5717,"date":"2013-12-11T19:03:04","date_gmt":"2013-12-11T12:03:04","guid":{"rendered":"http:\/\/blog.flexispy.com\/?p=5717"},"modified":"2014-08-25T16:20:42","modified_gmt":"2014-08-25T09:20:42","slug":"is-mspys-refund-policy-a-scam","status":"publish","type":"post","link":"https:\/\/blog.flexispy.com\/fr\/is-mspys-refund-policy-a-scam\/","title":{"rendered":"mSpys Refund Policy &#8211; The Fine Art Of Fine Print"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1975\" src=\"https:\/\/i0.wp.com\/blog.flexispy.com\/wp-content\/uploads\/2013\/12\/mSpy-Refund.png?resize=1135%2C480&#038;ssl=1\" alt=\"mSpy-Refund\" width=\"1135\" height=\"480\" \/><br \/>\n<strong>Tried To Get A Refund From mSpy?<\/strong><\/p>\n<p>If you have tried to use the mSpy refund policy then you will definitely know the meaning of <i>Caveat Emptor<\/i>. Translated as Buyer<i> Beware, <\/i>it refers to the situation where a buyer feels deceived by a sellers marketing, but has no legal recourse or remedy.<\/p>\n<p>The most common cause for buyer\u2019s remorse is the seller\u2019s use of fine print. We <i>all<\/i> know this one \u2013 right? It\u2019s when the seller mesmerizes the buyer with seductive claims while hiding caveats or other important information by burying it in text that is very user unfriendly.<\/p>\n<p>Which brings us back nicely to the mSpy refund policy\u2026<\/p>\n<p><strong>mSpy&rsquo;s Questionable Policy<\/strong><\/p>\n<p>Touted as a 10 day money back guarantee, the mSpy fine print is a masterpiece. It contains so many exclusions that it\u2019s impossible to find one example where a buyer would actually get their money back at all.<\/p>\n<p>Let\u2019s start by looking at what they tell the customer before they buy.<\/p>\n<p>The mSpy <a href=\"http:\/\/www.mspy.com\/faq.html\" rel=\"nofollow\">FAQ<\/a> states \u201cIf there is something you dislike about our application, you can get your money back within 10 days after the purchase.\u201d<\/p>\n<p>However the fine print tells a story so different it directly contradicts this. mSpy\u2019s published refund restrictions include any request for \u201c<i>Personal reasons (\u00ab\u00a0I&rsquo;ve changed my mind\u00a0\u00bb, \u00ab\u00a0I&rsquo;ve made a purchase by mistake\u00a0\u00bb, etc.)<\/i>.\u201d Clearly, this excludes refunds \u201cif there is something you don\u2019t like about our application\u201d.<\/p>\n<p><strong>What They&rsquo;re <em>Really<\/em> Saying<\/strong><\/p>\n<p>In fact mSpy\u2019s policy clearly states \u201cNo refund can be granted to MSpy customers in case their reasons for a refund are completely beyond <i>our<\/i> control.\u201d mSpy doesn\u2019t list a single legitimate reason within their control, but they do offer a long list of practical reasons you <i>can\u2019t<\/i> request a refund for.<\/p>\n<p>These include: If you can\u2019t get hold of the Target phone, if you changed your mind or purchased by mistake, no Internet on Target service, can\u2019t jailbreak or root the phone, among a long list of others. If the app stops working a day or two into it and mSpy tells you it\u2019s an Internet issue, well this is also outside of their control.<\/p>\n<p>Make no mistake, mSpy does not allow you to request a refund because you \u201cdislike\u201d the application (as the FAQ states), or happen to be dissatisfied by its performance for any reason. If you want to see mSpy\u2019s fine print on everything you <i>can\u2019t<\/i> be refunded for, take a look <a href=\"http:\/\/www.mspy.com\/refund_policy.html\" rel=\"nofollow\">here<\/a><\/p>\n<p>Of course, fine print may be perfectly legal but it is ethically questionable. While mSpy are doing nothing \u201cwrong\u201d, their refund policy could be used as an academic case study in the art of using fine print to negate their promise to refund your money.<\/p>\n<p>So what can you do if you\u2019ve purchased an mSpy product you\u2019re not happy with?<\/p>\n<p><strong>Not Happy With mSpy?<\/strong><\/p>\n<p>Fortunately, FlexiSPY offers a <a title=\"FlexiSPY Trade In Program\" href=\"\/?p=5520\">trade-in program<\/a> for anyone who feels taken advantage of, either by mSpy or any spyphone company. Here is how it works.<\/p>\n<p>If you can\u2019t resolve the problem directly with mSpy, talk to us on <a><br \/>\nLive Chat<\/a>. We will calculate what\u2019s left on your mSpy license and give it to you as a discount on a purchase of FlexiSPY EXTREME. That\u2019s right \u2013 there is no need to spend the same money twice!<\/p>\n<p><strong>Our Refund Policy<\/strong><\/p>\n<p>But what about FlexiSPY\u2019s refund policy \u2013 what\u2019s different about us?<\/p>\n<p>Unlike mSpy, FlexiSPY has a <span style=\"text-decoration: underline;\">no quibble<\/span> policy and there is <span style=\"text-decoration: underline;\">no fine print<\/span>. It\u2019s been this way since 2006, when we invented the spyphone. All you have to show is that you are unhappy with your purchase and we will refund your money. Indeed, we have <i>never<\/i> refused a refund inside the 10 day window.<\/p>\n<p>Of course, our finance guys were not initially exactly ecstatic about such an open policy \u2013 after all some customers are difficult and a few are dishonest &#8211; but in the long run, we gain an army of happy customers giving us referral business.<\/p>\n<p>Get on board, and help people just like yourself. If you think the mspy refund policy is a scam, or if you have been burned by a less than reputable spyphone company, tell us about it and we will investigate and publish our findings here.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tried To Get A Refund From mSpy? If you have tried to use the mSpy refund policy then you will definitely know the meaning of Caveat Emptor. Translated as Buyer Beware, it refers to the situation where a buyer feels deceived by a sellers marketing, but has no legal recourse or remedy. The most common [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[130],"tags":[],"class_list":["post-5717","post","type-post","status-publish","format-standard","hentry","category-scam-report"],"_links":{"self":[{"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/posts\/5717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/comments?post=5717"}],"version-history":[{"count":0,"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/posts\/5717\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/media?parent=5717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/categories?post=5717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.flexispy.com\/fr\/wp-json\/wp\/v2\/tags?post=5717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}