They say you learn more about yourself from your critics than your fans. That’s why, while we enjoy being told we have great products and customer support, we are more interested in the one single criticism we get regularly.
The criticism being…, “FlexiSPY is expensive”
It’s like being a super hot woman that men wont approach because they think she’s stuck up.
But is this true? We had meticulously designed our products and price points to be the best value, so why did this perception exist. As we were coming off the back of a spyphone survey we carried out, in which over 1700 new customers participated, the time was right to do something about it.
Some Background First
The current FlexiSPY line up currently comes in two versions – PREMIUM and EXTREME, retailing at 149 and 349 respectively. 349 dollars may seem like a lot to ask but when you look closely, its great value, and EXTREME actually continues to outsell PREMIUM.
However, for those people who only hear of FlexiSPY secondhand, or listen to the misleading comparisons made by our competitors who compare their lower capability products against ours, its easy to understand why this perception exists.
WHY EXTREME IS PRICED AS IT IS
First let us explain why FlexiSPY EXTREME costs so much.
The reason, is that it does things that no other spyphone can, namely call interception and spy calls.
Call Interception, also known as Call Tapping lets you listen in to a phone conversation as it is happening. This is a tremendously difficult feature to develop, requiring a lot of time, access to a lot of different devices, and the resources to able to test on many international phone networks.
Spy Call is the ability to open the device microphone and listen to the device surroundings.And most importantly, this has to be done without any indication to the user or their callers.
No other spyphone product does Call Interception, and no other product does Spy Calls properly. Its tough to develop, its tough to make it work consistently across all the variations of hardware and firmware and its especially tough to test given there are over 300 GSM networks worldwide. This is an expensive thing to do.
And that’s why FlexiSPY EXTREME is priced at $349, because you cannot get this feature elsewhere. Comparing FlexiSPY EXTREME to mSpy or Stealthgenie is like comparing a linen jacket to a spacesuit. By their own admission Stealthgenie does not do call interception even though they advertise it – go figure.
So what is the right comparison to the other spy software products?
PREMIUM – A NO BRAINER
The answer is FlexiSPY PREMIUM.
We created PREMIUM to offer more features at a lower annual cost than any of the competition. We wanted to give comparison spyphone shoppers a no brainer choice. How many features, what annual cost – the answer is always PREMIUM. Comparison shoppers want the best bang for the buck, and don’t need every single tool available.
Currently priced at 149 USD, PREMIUM has 130 features, which is actually more than mSpy, Stealthgenie, Mobile Spy and Mobisteath have.
However, we are not perfect, and sometimes the competition do things better, and this came through in the spyphone survey. We were being told that we had the best features, the best quality and the best value, but the others had subscription plans that allowed a lower cost of entry, because everyone who wanted spy calls and call interception could not stretch to 349.
In business, its not wise to react to what the competition does, but when customers say something, you jump.
That’s why we will be introducing two things.
Payment Plans & Spyphone Builder
Firstly, we will have subscription plans that are flexible. Monthly, quarterly, bianual, and annual subscriptions will be introduced in january 2014.
The second thing we are introducing is our new spyphone builder. It’s a revolution in how you purchase spyphone software. We will explain this in an upcoming post, so if you want to find out, we suggest that you like us on Facebook.
We always take customers opinions seriously, so we ask you,
do you think flexispy is expensive? What price should it be Let us know by leaving us a comment below