{"id":16229,"date":"2018-03-07T18:14:30","date_gmt":"2018-03-07T11:14:30","guid":{"rendered":"https:\/\/blog.flexispy.com\/?p=16229"},"modified":"2019-07-23T13:39:28","modified_gmt":"2019-07-23T06:39:28","slug":"retina-x-hack-what-should-customers-do","status":"publish","type":"post","link":"https:\/\/blog.flexispy.com\/th\/retina-x-hack-what-should-customers-do\/","title":{"rendered":"Retina X Hack &#8211; What Should Customers Do"},"content":{"rendered":"<p>If you are a customer of Retina X or use any of their products including:<\/p>\n<ul>\n<li>Mobile Spy<\/li>\n<li>Phone Sherriff<\/li>\n<li>Teen Shield<\/li>\n<li>Sniper Spy<\/li>\n<\/ul>\n<p>You are probably aware that Retina X was illegally hacked and \u2014 as a Retina X customer \u2014you are wondering what is happening with your child or employee data, if you can you get your money back and what do you do next.<\/p>\n<p>Firstly, your data.<\/p>\n<p>Its important to realize that these hacks are glorified and implicitly encouraged by the tabloid sections of online media.<\/p>\n<p>These bloggers, amplify and celebrate these illegal activities carried out against legitimate companies, and take possession of your child or employees data directly from the hackers.<\/p>\n<p>Indeed, these writers have been known to <a href=\"https:\/\/twitter.com\/FlexiSPYLtd\/status\/862630025941598210\">actively coordinate with these self-proclaimed vigilante hackers<\/a>, and they ignore the fact that hacking a legal company like Retina X Studios is a crime.<\/p>\n<p>In fact, they even set up secure communication channels with criminals, in order to have plausible deniability.<\/p>\n<p>Instead of helping law enforcement catch the wrongdoers, they provide a platform for these hackers, and then \u2014adding insult to injury \u2014 portray parents, employers and companies as stalkers, lowlife or criminals.<\/p>\n<p>Yet the irony is that the many of the most <a href=\"https:\/\/nakedsecurity.sophos.com\/2015\/11\/16\/stalking-apps-are-perfectly-legal-in-us-but-banning-them-wont-be-easy\/\">vociferous opponents<\/a> of monitoring are the worst kind of <a href=\"https:\/\/www.theguardian.com\/us-news\/2017\/dec\/07\/al-franken-resigns-senate-sexual-misconduct-allegations\">abusers<\/a>, including members of the <a href=\"https:\/\/www.theverge.com\/2017\/11\/29\/16715018\/morgan-marquis-boire-sexual-assault-citizen-lab-toronto-cybersecurity\">media themselves<\/a>.<\/p>\n<p>While only the hackers know where the stolen data is, if you are concerned about your Retina X data, you may wish to contact the bloggers who are <a href=\"https:\/\/twitter.com\/josephfcox\/status\/971092787503484934\">actually reading your data<\/a>. They also advertise an encrypted private messaging channel for hackers to communicate with them \u2014 perhaps you can ask them to send a message to the hacker on your behalf.<\/p>\n<p>On the subject of money, you will get your money back, because \u2014 to their credit \u2014 Retina X have offered to refund customers.<\/p>\n<p>However, for parents and employers who are active Retina X customers and who wish to continue protecting their dependents, FlexiSPY offers a trade in program where you can purchase FlexiSPY for Mobile or Computers at a discount price.<\/p>\n<p><a href=\"https:\/\/blog.flexispy.com\/flexispy-trade-in-program\/\">This offer applies to Mobile Spy, Sniper Spy, Teen Shield and Phone Sheriff products<\/a><\/p>\n<p>While we are far from complacent\u2014 and understand that a company getting hacked is not a matter of if, but when\u2014 <a href=\"https:\/\/blog.flexispy.com\/what-happens-when-all-you-read-are-headlines\/\">FlexiSPY has never had customer data hacked<\/a>. We have watched all the hacks performed in this industry, and each time we continue to improve the security of customer data.<\/p>\n<p>Finally, would like to say that unlike many other competitors. Retina X have always been decent, honest and innovative, and we hope that they recover from this situation quickly.<\/p>\n<p>[hoops name=&#8221;Newsletter&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are a customer of Retina X or use any of their p [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":16235,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[128,129],"tags":[],"class_list":["post-16229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-post","category-latest-news"],"_links":{"self":[{"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/posts\/16229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/comments?post=16229"}],"version-history":[{"count":7,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/posts\/16229\/revisions"}],"predecessor-version":[{"id":16237,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/posts\/16229\/revisions\/16237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/media\/16235"}],"wp:attachment":[{"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/media?parent=16229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/categories?post=16229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.flexispy.com\/th\/wp-json\/wp\/v2\/tags?post=16229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}