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Author: FlexiSPY

  • Flexispy 用户分享他们的故事 | Kirk Menard 私家侦探

    Flexispy 用户分享他们的故事 | Kirk Menard 私家侦探

    在我们的故事当中,这是第一篇关于 FlexiSPY客户的文章,它会告诉您关于使用FlexiSPY软件的真实体验。

    这个故事来自一个职业的私家侦探,柯克 ∙ 梅纳德,多年以来一直都在使用手机来进行调查工作。而以下文章也是从他自己的角度来表述他个人的观点。

    为什么我选择了FlexiSPY ?

    对于许许多多的工作来说,我们都一般会借助于工具来完成,侦探也不例外。

    作为一名职业的私家侦探,我曾多次出现在新闻媒体如CNN、ABC、CBS、纽约时报、ID频道(Brutal Bayou)、副杂志、独立周刊、PI杂志、KATC新闻、KLFY新闻、KPLC新闻、WWLTV新闻。同时,我也会出现在自己的电视真人秀“凶杀案”的连续剧中 …… 那些真实的尚未破案的杀人事件,上演着现实生活中的实时调查追踪.

    同时,我也是一名通过路易斯安那州的私家侦探董事会认证的私家侦探课程指导。

    FlexiSPY给我的感受

    我是一位 FlexiSPY Extreme 版本的用户,已经使用了很多年、也会继续使用FlexiSPY并把它当作是一种工具来保护孩子(诱拐或者抢夺孩子的失踪案件)、保护证人、防止雇员滥用手机以保护雇主的资源、调查取证不忠的配偶、对于犯罪和不法行为的信息采集、定位犯罪地点和获取保释企图逃脱审判的嫌疑人,及其它用途。

    在私家侦探课程中,我会指导合法使用FlexiSPY 及如何使用FlexiSPY 来为客户提供最大的帮助。

    环境录音

    环境录音对我们来说是一个非常重要的功能,如果这部目标手机已经获得超级用户权限(并且已经安装了FlexiSPY软件),您可以远程打开目标手机的扬声器进行录音,时间最长可以设定为60分钟。获得超级用户权限的手机,我们通常设定为5分钟或者15分钟为间隔,因为当目标拨打和接听电话时,环境录音将会自动终止。然而,您也有机会窃听实际通话。

    环境录音功能特别实用,因为打开扬声器听周围环境的声音会比窃听实际通话更来得容易。环境录音无法被察觉,不会有人知道您在听这部手机周围的声音,除非您亲自告诉他们。

    一般来说,我们使用环境录音是为了采集证据,保护证人或者其他相关人员、及他们的家庭成员。对于孩子和青少年,为了防止他们处在一个不利于健康成长的环境当中,您可以掌握他们参与什么样的活动。不要等为时过晚,再想到进行阻止和干预。

    有父母安装了FlexiSPY到孩子的手机上,当绑架案发生时,软件保护了他们的孩子。我们成功的使用了环境录音功能和GPS定位功能找到了事发地点,并使用录音文件作为证据将罪犯绳之以法(因为这些录音文件已经上传到了网络帐户中)。

    窃听实际通话

    另一个非常有用的功能是窃听实际通话,您可以在control center中 的dashboard里指定并选择一个监控号码(从这个监控号码拨打目标手机可以实现窃听通话功能)。

    当目标手机拨打或者接听电话时,监控号码可以收到短信提示。此时,您从监控号码拨打目标号码,就可以听到目标和另外一方的通话内容。然而,您需要立即设置监控手机为静音模式,以免另外两方听到您的声音。

    如果您不想要窃听实际通话,不需要担心,您同样可以对通话进行录音。录音文件可以上传到您的个人帐户,可以在电脑或者手机下载播放。

    环境监听

    接下来的功能就是环境监听,从监控号码拨打目标手机可以对目标的周围进行监听,而无需等待环境录音上传您的个人帐户后再来播放。我们使用这个功能,是当证人处于一个可疑的环境中,他也许会随时需要帮助。有一次,我们想拨通一位证人的电话,可是她不接听。我们立刻紧张起来,担心她的处境有危险。于是,我们使用环境监听功能,用监控号码接通她的电话“呼喊”她,之后她才回答了…… 是因为她的手机关了静音,而根本听不到电话的铃声,一场虚惊。

    关于其它间谍软件的体会

    在遇到 FlexiSPY 之前,我们也使用过许多间谍软件,例如:E-Stealth、Mobile Spy、M-Spy、等其它可以从苹果的“app store” 和安卓的“play store”买到的应用程序。当心这些应用程序貌似比FlexiSPY  便宜很多,但其实不是。
    例如:购买一套一年有效期的Mspy需要支付$199.00,比较一年有效期的FlexiSPY的 $349.00 ,您没有环境录音功能、窃听实际通话功能、环境监听功能,等等及其它更多的功能。 我们在安卓上使用 FlexiSPY 没有出现任何不兼容的事情,苹果手机也是一样。短信功能也非常实用,您可以看到目标手机接收的和发出的短信内容、时间和对方的电话号码,您同样可以下载这些信息永久保存。当目标手机拍照时,您几乎可以立即看到照片上传。这对于我们的调查、证人的保护及其它重要信息来源都非常有用,它替代了通过手机或者邮件传送图片。现在,我们只需要登录FlexiSPY的个人帐户,就可以看到我们想要的照片。

    远程拍照

    另外一个有用的功能是远程拍照也会经常用到,当您点击执行远程拍照功能时,目标手机会自己拍一张相片。如果目标手机有前置和后置两个摄像头,那它能为您拍前后两张照片。当需要及时了解证人或者孩子所处的环境,利用这个功能所取得的周围的照片会立即上传到个人帐户。我们曾经利用这个功能为客户找到了一个从他的办公桌上偷走手机的贼。

    网页浏览历史记录

    当发现另一半不忠时(尽管我们已经有了短信功能、环境录音、通话记录和录音功能,这些已经给我们提供了大量的信息),网络浏览历史记录仍然会成为需要了解和掌握的重要信息,包括浏览网页的具体时间及网页的内容。那些不忠的伴侣喜欢使用Facebook,软件也能够获取Facebook Messenger让您了解他们的聊天内容。我们的客户也经常使用此项功能掌握更多的证据。

    当进行专业的侦察时,FlexiSPY 所有的功能都是非常实用的,对于一般普通的案例也是如此。例如,很多客户都在询问如何来保护他们的孩子、了解他们的行踪及他们所处的环境。我们建议所有的父母都应该立即使用FlexiSPY 来掌握孩子们的情况。我们帮助客户购买FlexiSPY, 破解孩子的手机来安装 FlexiSPY。一年有效期仅仅 $349,物超所值!万一当孩子们处于药品、犯罪或者其它危险的环境中,您可以提早采取行动。或者,有可能发生更糟的绑架案,您也能够定位跟踪他们。

    孩子们的安全值多少钱?父母的安心值多少钱?我的另一半是否在欺骗我?我的孩子在吸毒吗?我的雇员在利用公司手机看黄色视频吗?我的证人是否安全,远离伤害?

    其实,孩子们的安全是无法用价值来衡量的,对伴侣的放心和安心也是如此,同样证人的安全、公司的信誉保障也不例外。

    在我们的官网中,我们已经做了FlexiSPY 和其它间谍软件的功能比较,另外还包括了软件的安装和使用的简便性,而事实上没有哪一款软件可以与 FlexiSPY 相提并论。我们的客户为保护孩子已持续几年购买 FlexiSPY 监控他们的孩子,登录自己的帐户查看孩子所有的活动信息、当处于紧急情况时能够立即采取行动。也有那些背叛、不忠的配偶的案件,FlexiSPY能够提供录相视频,在法庭上证明不忠配偶的通奸行为。

    只有在一些少数情况下,我们会对一些特别指定的状况和每天面对的困境使用FlexiSPY。我们也非常欣赏 FlexiSPY所提供的客户支持。例如,当您登录帐户后点击help,您就可以提交一份邮件寻求帮助,然后就会很快得到回复,或者技术人员会为您针对软件自身的问题进行解决。 当FlexiSPY 承诺24小时以内必须做出答复,我们注意到其实收到答复比相像中快得多,最长也只有几个小时。许多公司都说自己能够提供超级客服,但从不兑现。举例,当使用Mspy时, 当我们发送邮件找客户帮助时,最后只是收到是答复是:先卸载再重新安装。而FlexiSPY的IT人员会帮助客户从服务器上注销而无需卸载,然后只是重新激活就又开始正常工作了。这些事情多多少少总会给客户带来麻烦,因为我们必须在很有限的时间内、在很小屏幕上安装软件,而之后也很难再接触到目标手机。 FlexiSPY 工程师了解这些困难所在,所以他们会指导我们如何解决软件可能存在的问题。我们从来不需要卸载程序再重新安装,他们会告诉我们接下来应该做什么。FlexiSPY的工程师真是知识渊博,和他们发明的软件一样。

    我想,之所以选择FlexiSPY 最重要的一个原因就是使用起来非常容易、安装简便。当进行侦察时,那些功能会让我们永远不会被蒙蔽。有些功能看似很复杂,但其实不是。当登录自己的平台之后,您会发现一切都变得简单得不能再简单。当您想要越狱苹果手机或者破解安卓手机,甚至经过少许点击之后,一切都水到渠成。别让那些破解步骤或者安装指导去困惑您,其实那些真的相当容易。当版本更新时,我们会收到一个通知,并且能够清楚看到:更新的版本、先前的版本和软件的改变,这些都无需对软件进行卸载。就像上面所提到的,有限的时间、很小的屏幕上进行软件的安装,甚至无法再次取得目标手……。所以,软件本身会自动发送一个更新提示,轻轻地点击一下,不用卸载、软件就自动更新了。

    我们还特别喜欢远程短信指令,您只需发送一条简单的短信指令到目标手机就能够实现FlexiSPY所有的功能,如:环境录音、设置窃听实际通话、诊断报告、下载和更新目标手机的通讯录、立即找回目标手机里的信息,及其它许多的短信指令都无法被察觉。事实上,当我们使用短信指令进行环境录音时,甚至可以设定时长、什么日期和什么时间开始。对于证人来说,我们甚至可以设置为每次15分钟,预先24小时以内。而您能够设定具体日期、时间,从监控手机上发送短信指令让录音开始。说到不会被察觉,目标手机上的破解图标和软件图标都能够被隐藏。在安装过程中,您有机会选择是否需要隐藏这些图标。我们当中有些侦探不太精通电脑,但对于FlexiSPY 帐户的控制界面就毫不费力。

    由于侦探的工作本身就是在不断地进行跟踪调查,我们使用FlexiSPY就能从自己的手机上登录帐户来查看目标手机的活动信息。如果您下载了适当的软件来播放录音文件(大多数智能手机本身就带有音频播放器),所以您并不需要一定在电脑上操作。

    FlexiSPY软件给予侦探工作了巨大的帮助。它作为一个调查工具,无时不刻地为我们解决各种各样的困难。当我们的客户和证人正在担心自己的安全或者寻求内心的平静,软件所带来的价值是无法用一个价格来衡量的。在此,我们为您强烈推荐 FlexiSPY,相信您能够用它来保障孩子们的安全、揭露不忠的伴侣、保护证人的人身安全、保护名誉及防止公司移动设备的滥用.

    您愿意与我们一起分享关于使用FlexiSPY的经验吗?请在此留言,我们会尽快回复您!

  • FlexiSPY Is Now Compatible With iOS 9.1

    FlexiSPY Is Now Compatible With iOS 9.1

    We are very happy to announce that that you can now install and run FlexiSPY PREMIUM and EXTREME on any jailbroken iOS device running up to iOS 9.1!

    How can I get FlexiSPY on my iOS 9.1 device?

    The first thing you need to do is jailbreak the device, we have a guide for that, which explains all the steps, that you can read, here

    All it takes is a few minutes and the Target device in your hand to jailbreak the device with help from access to a PC – you’ll be up and jailbroken in no time. After being jailbroken, you just follow the FlexiSPY installation steps.

    New Installation Service

    If you don’t have the time to jailbreak an iOS device but you want a quick and easy way to install FlexiSPY then you might be interested in our new installation service, where we jailbreak and install FlexiSPY for you!

    Whatever method you use, the installation of FlexiSPY always stays as simple as possible, so why not start enjoying FlexiSPY on your jailbroken iOS 9.1 device today!

  • How To Spy On Android Telegram Messenger Chats

    How To Spy On Android Telegram Messenger Chats

    Since it’s debut on iOS in 2013, Telegram has quickly become the go-to messaging app for people who are concerned about their privacy. From their own website, they claim to now boast 100,000,000 Monthly Active Users

    When we first learned of Telegram and it’s success we were dumbfounded. Why would so many people move to an obscure, security-centric messaging app? We thought that everybody was OK with government agencies watching our every move. After all, after a brief shrug of the shoulders, the NSA scandal seemed all but forgotten; current affairs and the political scene have TRUMPED our privacy concerns.

    So as soon as we learned of Telegram’s success, we knew it was something our customers would want us to capture, in fact many of you did ask for it, and now it’s arrived.

    How To Spy On Android Telegram Messenger Chats

    Below we’ll quickly go over the steps you need perform to get Telegram Messenger Chats spying rolling, at most it should only take you 1-2 minutes, for other’s it’s enabled already.

    At this time we support version 3.17.1 of Telegram

    Check your version number of FlexiSPY

    The minimum version of FlexiSPY for Android that you’ll need to be running is Version 4.0.3. You can check your current version by doing the following:

    1. Head to your account settings page
    2. Under the license profile tab, click the Active tab, then look for the column that shows your product version number and make sure it’s at or above 4.0.3check-product-version
    3. If you’re running at least 4.0.3 then you’ll already have Telegram capturing enabled, but remember, the Android phone needs to be rooted and running FlexiSPY in Limited or FULL mode. If you need help with rooting the phone and installing FlexiSPY in full mode then you can check out our installation service here
    4. If you are not running at least 4.0.3 but you’re running FlexiSPY on a rooted phone that has Limited-1 or Full mode, then you should see a flashing update icon on the top right-hand corner of your screen. By clicking it you’ll automatically update to the latest version of FlexiSPY and you’ll be good to go!

    Suggest our next feature

    Want to suggest the next IM that FlexiSPY captures? Let us know what you’d like to see in the comments section below!

  • Apple vs. The FBI  What Will It Mean for the Rest of Us When It Comes to Smartphone Security?

    Apple vs. The FBI What Will It Mean for the Rest of Us When It Comes to Smartphone Security?

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    What Will It Mean for the Rest of Us When It Comes to Smartphone Security?” background_layout=”dark” text_orientation=”right” header_fullscreen=”on” header_scroll_down=”off” background_url=”https://blog.flexispy.com/wp-content/uploads/2016/02/fbi-vs-apple.jpg” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” title_font=”Playfair Display|on|||” title_font_color=”#ffffff” max_width=”750px” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ subhead=”by Ian W. Staff Writer at FlexiSPY“]

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    For those who are unaware, the FBI is currently petitioning Apple to let its iPhone encryption be cracked. The FBI wants Apple to allow them access to a phone linked to the San Bernardino terrorist attack on on December 2nd 2015 which killed 14 people.

    Apple have already gone on record to state that they do not wish to grant the FBI access to the data on the device (an iPhone 5C belonging to Syed Rizwan Farook) but what does this really mean? Are Apple siding with the terrorists or are they protecting their own self interests?  What does it mean for the rest of us who feel we may need to encrypt our devices?  Surely, if this encryption can be bypassed at any time from those above, hasn’t our privacy already been compromised?

    Why encrypt your phone if you have nothing to hide?

    There is the old saying of being innocent until proven guilty.  So should the average consumer really need to encrypt their phone and, if they chose to, are they not admitting that they have something to hide?  Otherwise, why the need for such secrecy with their smartphone data?

    Encryption is there as an extra level of protection but it is something that nearly most of us will never need to use.  However Apple likes to be cautious and, since it released iOS 8, device data such as photos, messages, contacts and reminders are encrypted by default.  That means you are encrypting your own data without being asked or told.  But it’s okay because if Apple does it must be acceptable, right?

    Is that a good thing?  Or are Apple assuming that everyone inevitably has something to hide and that is why you don’t get a choice to not encrypt your data?  Are Apple advocating nefarious uses of their own devices by doing this and is their stand against the FBI merely making the world’s wealthiest technology company now a haven for criminals?  US law enforcement thinks so.

    Is Apple advocating terrorism?

    Apple’s smartphones are the most widely used on the planet so it makes sense that these devices won’t always be used by the cleanest of people. They are highly sought after and are seen as a status symbol in most countries, with such a large customerbase Apple has to look as if it takes its customers data and security seriously.

    Except there was that issue with iCloud being hacked and tons of leaked photos of celebrities being leaked as iCloud was compromised…

    …and there was that time where the Apple device passcode could be easily bypassed.

    …oh and right now you can permanently brick an Apple device by setting the date to January 1st, 1970.

    So, perhaps, in hindsight, Apple could have done a little better securing their devices (and need I mention the ever ongoing battle for jailbreaking?) Or maybe Apple didn’t bother to try harder with device encryption because it never planned for something to happen like this?  For those who are unaware, on a jailbroken device you can bypass the Apple device encryption using SSH, ccrypt and a little reading of this article here.  So, it doesn’t matter if the device is jailbroken or not, it can still be compromised if you know how.

    Granted, that article is a little dated but you get the idea.  Specifically, the scary part is where it says that while the data on the device is encrypted it becomes unenecrypted as soon as the device boots up (e.g. after you enter your passcode), so, you bypass the passcode and the phone thinks it has booted up and all the encrypted data becomes yours.

    The real question though is that if Apple designed iOS encryption so that even they cannot break it if the FBI does succeed in cracking the encryption has Apple been lying to us the whole time?  There is an interesting article here about how Apple’s encryption is tied to the unique UID of each iOS device and how they use what is called a ‘secure enclave’ to stop the UID getting cracked.  It is quite a complex and lengthy read but it basically says that there is no way that the encryption can be cracked, not even by Apple, because that is how Apple designed it.  Lock the door and throw away the key.

    So, everything sounds secure?  Right?

    How secure is secure?

    For this case Apple gave the FBI four methods to use to get data from the iPhone 5C.  While we don’t know what the other three methods were we do know that one was of course ICloud (did I mention that it was hacked and Apple did nothing about it?).   Articles here and here explain that iCloud, while seeming a secure online backup option is not without its limitations.

    In fact, those articles mention that there are off the shelf software packages people can buy that can extract the supposedly secure iCloud backups straight from someone’s iCloud account as long as you know the Apple account email address and password and that can be gained with a little social engineering and the use of the forgotten password option.

    Once you have accessed the backups from the Apple ID account you use the third party software to exact and download the data to your computer and there you have it.  But here is where there is a glaring issue which was recently raised in this case.

    It Is alleged that two things transpired that stopped the data from the iPhone 5C being uploaded to iCloud. This is according to Apple.

    • The device owner turned off the iCloud backup feature prior to the terrorist attack, thus terminating any future backups
    • San Bernardino county reset the iCloud password of the device without consent meaning that the passwords did not match on the phone and iCloud account so the backups ceased.

    Apple engineers discovered the second point when they travelled to San Bernardino to get physical access to the device.  If the password had not been reset, they would have been able to get a more recent device backup from iCloud.

    What’s more it actually turns out that the San Bernardino government has a contract with MobileIron Inc. who provide mobile device management software at the price of $4 per phone.  This software would have allowed the FBI access to the data of any device that had this software installed on it immediately.  That would have kept the FBI happy and made this whole case go away.

    The software works by performing a brute force attack on the passcode until it correctly guesses what it is.  A brute force attack uses all variations of letters and numbers and words from the dictionary to literally throw every random password it can generate at the problem until it is solved.  But this takes time.  Anyone who has tied to brute force attack something so innocent as a zip file whose password you have forgotten knows that it can take months, even years and success is never guaranteed.

    But the San Bernardino government failed to install the software on any of their devices.

    This is because there is no countrywide policy to do so and instead departments in different counties can essentially make their own rules.  With the iPhone 5C also being the one iPhone Apple released without a fingerprint sensor and touch ID it means it is not possible to use the fingerprint of the dead terrorist to unlock the device either.

    Who’s really to blame?

    So far, it seems that Apple could be blamed for not adding security features such as Touch ID to their devices sooner but, for sure, the San Bernardino government is not doing itself any favours either.   Apple knows this. Apple could essentially lay the whole blame on the FBI and the fact that they changed the device password and it is because of that that no more recent data could be obtained.  So Apple are blaming the FBI and the FBI is blaming Apple. They say that because the methods they provided to access the data were not good enough they are now pushing for a backdoor instead.

    And this is where Apple says no.  So, you have to wonder, what is more important overall?

    The privacy of the living or the rights of the dead?

    Who does Apple see as more important?  If Apple wanted to be more constitutional, they would not have immediately said that they would not honor the FBI’s request for a backdoor.  Apple surely can do it, even if it means rewriting the iOS code to do so.  They just seem to be favouring the privacy rights of the living instead, after all, Apple has to protect its bottom-line as well.

    On the other hand, has the FBI been waiting for a case like this to years to finally legitimize the need for a security backdoor in popular phone operating systems such as iOS?  And don’t forget that the device in question was loaned to the terrorist from his company also which means that surely the company is responsible for the contents of whatever is on the device, regardless of what the device is used for because we all know that though you pay good money for your device you never truly own it.

    However, if Apple should give in to the FBI and create the backdoor it means that, should that backdoor fall in to the wrong hands, every encrypted iPhone or iPad device is now at risk and could easily be compromised.  That means that our privacy is no longer safe. It is no wonder that Edward Snowden, via Twitter, is following this case closely. Linking specifically to this article which explains how you can set a custom 11-digit passcode for your device that even the FBI couldn’t crack, even if they do get their backdoor.

    Our thoughts and conclusion

    Privacy is something that ironically you may think we believe that everyone is entitled to.  Everyone always says to set a strong password on your online sites and your smartphone devices and now it is slowly dawning on people the value of actually doing this. It isn’t fair that the FBI should get their backdoor because we have a right to privacy but, on the other hand, getting information from the device of a terrorist could also help prevent further attacks so we see both sides of the story.

    It is hard to pick sides on this, and this case will be long and drawn out and could have ramifications for all of us when it comes to digital security and privacy.  Right now though something else is brewing.  A warning of sorts that could taint the Apple brand.

    Apple always believed that it had a ‘killer’ phone, with ‘killer’ apps and ‘killer’ hardware and software and it is proud of all its devices and that is what helped it become the technology titan it is today. But whatever the results of this case turn out to be, in the eyes of many people already Apple already has the ‘killer’ device that they have been wanting all along. Except this time, it is the ‘killer’ device for all the wrong reasons and is seen already as enabling terrorism.

    Whether or not Apple can shake off this image, and any boycotts it may endure, remains to be seen. I think it can but the nature of this case and the evidence on both sides is what makes this this case one of the most interesting in recent times for online privacy advocates.  Can you put a price on this entire situation?  It seems $4 a month is pretty cheap.  Unfortunately, for whatever reason, the total cost of this entire case, for Apple, for the FBI, for our privacy and for our freedom is going to be far greater.

    [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

  • Claim Your 15% Christmas Discount

    Claim Your 15% Christmas Discount

    In the spirit of the Christmas season, we thought we’d hook you up with a 15% discount on 12-month subscriptions of FlexiSPY EXTREME and PREMIUM!

    This discount will be good through the Christmas weekend only, so you need to act fast.

    Use the following promo code during checkout to receive your discount.

    CH15OFF15

    The discount is only available using the links below.

    After making your selection you’ll be brought to your checkout cart where you can then enter the 15% Off Promo Code.

     

    [one_half]FLEXISPY-EXTREME

    FlexiSPY EXTREME 12-Months Checkout Link

    [/one_half]

    [one_half_last]FLEXISPY-premium

    FlexiSPY PREMIUM 12-Months Checkout Link

    [/one_half_last]

  • How to Start Using Cell Phone Tracking Software

    How to Start Using Cell Phone Tracking Software

    Maybe you want to monitor your kids and elderly parents, or it could be that you want to keep tabs on your significant other. Whatever the case, you decided that you wanted to cover all the bases and you started researching cell phone tracking software.

    But there’s so much information on the internet that is published by people motivated purely for financial reasons, there’s even misinformation told by the tv and film industry, how do you know what’s fabricated when it comes to a spy app and what’s not?

    To help clear the air, in this post we want to put some truths on the table to guide you on your way to using cell phone tracking software.

    How to Start Using Cell Phone Tracking Software

    1. Find out if the phone that you want to monitor is compatible with spy apps.

    This is an important step that is often overlooked. Did you know that all iOS devices must be jailbroken before installing any sort of spy app onto the phone? (This means iPhone’s and iPad’s.)

    Some cell phone tracking websites try to hide this information from you, then when you realize that you’re left with a useless spy app you find out their tricky refund policy won’t actually grant you a refund.

    To minimize the risk of any of our customers being misinformed, we make sure that it is nearly impossible to purchase FlexiSPY without having read through the compatibility page. 

    1. Find out if it’s legal in your local area to install and or hide mobile monitoring software onto the desired phone.

    Laws vary greatly from state to state and city to city when it comes to mobile monitoring software. Before you install and activate FlexiSPY, or any other monitoring app onto a phone other than your own, you need to check these laws to make sure you are in line with them. For example, FlexiSPY has a feature that when enabled allows you to make our application hidden. But this is something that you’d also need to research before installing and activating.

    1. Do a test install on your own phone.

    If you have purchased the monitoring software you’re probably anxious to get it installed, we recommend that you try installing the software onto your own phone first.

    By going through the installation process on your own phone first you’ll be able to gauge things like internet speed, how fast the phone installs the app, and more. This will help you if you know you’ll have a small window of time in which to install the monitoring software onto the target phone.

    1. Write down information that’s pertinent to the install and activation

    After going through the installation and activation process of FlexiSPY you would notice that you need the download link of our app as well as your activation code in order to install and activate. We recommend that before you try and install and activate on the target phone you should have this and any other information that you found essential to a fast activation near you.

    1. Install and activate the software of your choice onto the target phone

    After you have checked with your local laws and are very confident in your ability to download the spy app on the target phone and activate it within the window of time that you’ve calculated, you should go ahead and do the install.

    1. Setting up your dashboard

    All cell phone tracking applications will offer you an administrative dashboard from where you can see the data that is being captured by the app and uploading to the server. This administrative dashboard will most likely also have a section where you can change the settings of the spy app on the phone as well as sending remote commands as needed.

    You should go through all of the dashboard settings to make sure everything is setup to your liking. If you are using FlexiSPY you’ll find that the major features are enabled by default but things like the monitor number for call recording still need to be set. You can find our Quick Setup Guide here.

    Conclusion:

    Read all the tips in this article? Nice!

    By now we hope to have given you a better view on the process of using cell phone tracking software -from start to finish.

    Did you find this article useful? If so, what in particular? Let us know in the comments section below!

  • FlexiSPY Is Now Compatible With iOS 9.0.2

    FlexiSPY Is Now Compatible With iOS 9.0.2

    We are very happy to announce that you can now install and run FlexiSPY PREMIUM and EXTREME on any jailbroken iOS device running iOS 9.0.2!

    How can I get FlexiSPY on my iOS 9.0.2 device?

    The first thing you need to do is jailbreak the device, we have a guide for that, which explains all the steps, that you can read, here

    All it takes is a few minutes and the TARGET device in your hand to jailbreak the device with help from access to a PC and you will be up and jailbroken in no time. After being jailbroken, you just follow the FlexiSPY installation steps.

    New Installation Service

    If you don’t have the time to jailbreak an iOS device but you want a quick and easy way to install FlexiSPY then you might be interested in our new installation service, where we jailbreak and install FlexiSPY for you!

    Whatever method you use, the installation of FlexiSPY always stays as simple as possible, so why not start enjoying FlexiSPY on your jailbroken iOS 9.0.2 device today!

  • The 4 Biggest Myths About Spy Phone Software

    The 4 Biggest Myths About Spy Phone Software

    Spy phone software has been thrust into the media spotlight over the last few years, bringing awareness to the critical roles they play in grabbing information that someone would like to hide from you. And while once considered a mythical thing reserved only for the CIA, or FBI, multiple shows, research papers, and news agencies have brought attention to the industry.

    But as with most stories that gain attention, sometimes details being reported are either slightly inaccurate, or just blatantly untrue. To advocates in the Monitoring community, it can be frustrating to read and hear about stories that not only are untrue, but are actually harmful, so it’s important to understand what is myth vs reality.

    Here are the 4 biggest myths about spy phone software

    Myth: You can install Spy Phone Software over the air

    Reality: There is no spy phone software that can be installed magically through the air and onto someone elses phone. When installing any spy phone software, you have to accept permissions that pop up on the phone during activation, so you’ll need to have the phone physically in your hand. There are several scams out there though from companies claiming that you can install via bluetooth. This is simply not true.

    Myth: Spy phone software can be installed on any iPhone, even one that isn’t jailbroken.

    Reality: Our team would love if this was true, but it’s just more misinformation from phony spy apps who are trying to spread this myth so that those less educated about spy software purchase the software. In reality the iPhone—or any other iOS device—must be jailbroken first before installing any type of software that is not directly available in the app store.

    Myth: it’s really hard to install spy phone software

    Reality:  You don’t have to be some coding master to use spy phone software correctly. On average it will take anyone less than 5-10 minutes to install and activate a spy app onto a phone. But just to make sure you know what you’re doing, we recommend that you install and activate onto your primary phone first, before trying to install it on the phone you actually want to monitor.

    Myth: spy phone software is a trojan

    Reality: While there’s a possibility of  some NSA-level spy app lurking out there, probably pre-installed on the world’s entire phone supply,  there is certainly not a consumer level spy app that could be classified as a trojan. That didn’t stop a certain anti-virus companies from trying to label us as one though, and you can read our response to the incident here

    Conclusion

    Hopefully this article has helped to clear a few spy phone software misconceptions that exist. The ones we wrote about in this post probably aren’t the only myths that exist though. If there’s a myth that you discovered then let us know in the comments section below, we’ll be happy to add it to our post!

  • FlexiSPY Is Now Compatible With Android 5.1.1

    FlexiSPY Is Now Compatible With Android 5.1.1

    Great news! You can now install and run FlexiSPY PREMIUM and EXTREME on Android devices running up to OS 5.1.1!

    Our Android development team has been hard at work since the last version on Android (Lollipop 5.0) was updated to 5.1.1, so we are excited to announce our compatibility!

    This announcement also falls in step with our other news, we now have a FlexiSPY installation service.

    Now it’s easier than ever to install FlexiSPY onto an Android phone running 5.1.1

    So, head on over to our Android page to check out all that FlexiSPY can do you for you.

  • 6 Apps That Keep Your Teen Safe From Online & Offline Dangers

    We often hear about the rise in teen bullying, and the growing risk that the internet is exposing them to. but just try searching the web for a solution to this problem and see what you find.

    We’re caught up in the comments: blaming school boards, parents, and today’s society. It’s hard to sift through the cloud of blame to find a fix, it’s even harder to believe that there is a fix.

    But there are tools which can help us keep tabs on our teens and better ensure their safety. One solution is to place an app on the very thing that’s always by their side, the thing that’s often times leading them into trouble in the first place, their smartphone.

    So to help you on your quest for improving the safety and well-being of your child, we’ve compiled, in no particular order, 6 of our favorite apps for doing the job.

    1) Family Tracker

    family-tracker

     

    Family Tracker is a GPS tracking application that tracks the location of Android phones, tablets, and Apple phones, as well as send free text messages between them. The app is limited though in that it only captures the phone’s gps location, and is a visible app that can’t be hidden.

    2) iEmergency

    iemergency

     

    iEmergency advertises itself as a crisis management app which lets you quickly send an SOS to up to 4 people on a specified list.

    3) Sex Offenders Search 

    offender

     

    This app is unique in that you install it onto your own phone. The Sex Offenders Search app connects you to the National Sex Offender Registry to locate registered sex offenders and predators in your area.

    4) FlexiSPY

    flexispy-logo

     

    Warning, shameless plug incoming! But really, One of the best ways to keep your teen safe is to have a good hold on all aspects of their online life. FlexiSPY is available on Android and iPhone devices, AND taps into the most important areas of your teens life.

    You can monitor GPS and track SMS, as well as IM’s like Facebook, WhatsApp, KiK, and more. Images and videos are captured, and calls are recorded. There’s even an option to make the app invisible, that way your teen doesn’t spoil your monitoring efforts by deleting the app.

    5) SecuraFone

    sec

     

    Ever curious about whether or not your teen is obeying the speed limit? SecuraFone is an iPhone app that you install onto your teens phone. It then activates the phone’s GPS and attempts to calculate the speed that they are driving based on the movement of their gps. While not 100% accurate, it’s still a useful app to have in your toolbox.

    6) Life360 Locator

    life360

     

    Last but not least, Family Locator by Life360 promises that it’s the most accurate family locator on the market. With this app you can create “groups” of your loved ones, and monitor their GPS locations + send them messages through the app which must be installed on everyone’s phone.

    Wrapping it up

    By now you should have the perfect toolset for keeping your teens safe, from offline and online dangers.

    Of course, These are just a our favorite apps out there that get the job done. Do you have any others to add? Let us know in the comments!

  • New Feature | KiK Messenger Spy For Android

    New Feature | KiK Messenger Spy For Android

    We’ve been listening carefully to what IM’s our customers want to be able to monitor, and lately we’ve received a lot of requests for KiK Messenger.

    So, we are very happy to announce that in our latest FlexiSPY for Android release, you can now Spy on KiK Messenger!

    Why spy on kik messenger?

    Founded in 2008, Kik Messenger is a chatting app that has recently exploded in popularity, now holding over 200 million registered users. If you are now using a spy app that doesn’t monitor KiK, you’re missing out, as there’s a very real chance that the person you want to keep tabs on is using this chatting app.

    Compatibility & Update Options

    For now this feature is Android onlybut we are looking at the possibility of KiK Messenger Spy for iPhone in the future.

    If you already have FlexiSPY installed on an Android device running in Full Mode, you can remotely update the FlexiSPY app from your dashboard, just look for the flashing update icon, click it, and you’ll be good to go.

    If you don’t have FlexiSPY yet, then now’s the perfect time to buy, as the new KiK Messenger spy feature is already included in the new release.


    Get Started Today

  • Does FlexiSPY Have Any Geographical Limitations? – FAQ Series

    Does FlexiSPY Have Any Geographical Limitations? – FAQ Series

    We’ve been running a poll on the blog for the past couple of months. The poll asks our customers what they’d like to see discussed on the blog in the future, and so far there’s been a ton of responses. In this article we wanted to address one that caught our eye.

    The question was “Can I use FlexiSPY on a phone in China?”

    While this is a great question, we wanted to further expand on it. So we’ve altered it and instead will be answering “Does FlexiSPY have any geographical limitations?”

    Q: Does FlexiSPY have any geographical limitations?

    A: The short answer to the question is no. When FlexiSPY is installed and activated, it does not need to fit a geographical rule to work. But, let’s get into why -as well as the fine print.

    Explained further

    There are a few requirements when installing FlexiSPY. One of them is that during installation and activation, the phone will need to have a SIM card in it. But after you’ve installed our software, it doesn’t matter where the phone is. The only other need is that it’s connected to the internet.

    Why it works this way

    FlexiSPY collects data on the phone, and after there is enough to upload, it’s securely sent to your dashboard. From your dashboard you can view the collected data.

    But what if the phone doesn’t have internet for some time?

    No worries, FlexiSPY is intelligent and will queue the data for uploading. Once the phone gains some form of internet again, it will being the syncing process.

    Things to keep in mind

    One thing you might want to consider when using FlexiSPY is the phone’s data usage.

    For example, say you have set FlexiSPY to capture videos that are on the phone. Uploading the videos to your dashboard will use a good deal of the phone’s data plan. If the phone is roaming in another country, charges could incur that weren’t expected.

    We have built FlexiSPY with this scenario in mind though.

    From within your dashboard, you can set data uploads to be WiFi only. This means FlexiSPY will wait until the phone connects to a WiFi connection before the data syncs.

    Conclusion

    As long as you properly install and activate FlexiSPY, there is no need to worry about the geographical location of the phone.

    Of course, if you still have any questions, or would like to tell us what you think about this, please leave us a comment in the comments section below!

  • Try Before You Buy | We Now Have A Demo

    Try Before You Buy | We Now Have A Demo

    Urgent Update: we’ve successfully made everyone’s dreams come true!

    Well, while not really so great a feat, we still wanted to let our blog readers know that now you can take FlexiSPY for a spin before you buy.

    That’s right, we’ve added a demo.

    Why add a demo now?

    The pressure for a demo has always been on from site visitors who haven’t joined the FlexiSPY fan club yet. but making a demo takes time and resources, and while our development team is constantly working on keeping our software pushing ahead, we had always felt that allocating resources to the creation of a demo was a waste of time compared to keeping our team dedicated to product development.

    It turns out though, that it didn’t take too much effort to get the demo up and running, and now we’ll have the “please add a demo” headache go away.

    What you can do with the demo

    With the demo you don’t need to install any software onto a phone, you just head over to the demo from the link below, click login, and you’ll then be greeted with what you’d normally see after logging into your paid FlexiSPY account. The only limitation with the demo is that you can’t install our software onto a phone with it—that’s reserved for paying customers.

    So, if you’ve been wanting a better glimpse into what you’re getting with FlexiSPY—before you buy—then now is a good time to check out what we have to offer!

    If you have any questions about the demo, or any suggestions, please let us know in the comments section below, we are happy to take your suggestions and questions.

    Check out our demo!

  • How To Change Your FlexiSPY User ID and Password

    How To Change Your FlexiSPY User ID and Password

    It’s one of the more common questions we get asked “How can I change my FlexiSPY User ID or Password?” Luckily, it’s not that hard to do, and if you follow through this short tutorial, you’ll be up and running with your new login creds in no time.

    Getting Started

    Step 1 – Head over to your account settings:

    Your account settings are located near the bottom of your dashboard.

    Step 2 – changing your user id:

    • Next to the field labeled User ID there is a button that says Edit which you’ll want to click.
    • In the box with your current User ID, highlight it and then enter in the username you desire. Make sure you write it down somewhere incase you forget it on a later date.
    •  Finally, you’ll need to enter in your current password before you can save the changes.

    Step 3 – changing your password:

    • Next to the field labeled Password there is a button that says Edit which you’ll want to click.
    • After clicking Edit the Edit Your Password module will appear.
    • Enter your current password into the field called Current Password
    • Enter the new password you’d like into the New Password field. Then confirm the password within the Confirm New Password field below. (Note that if you ever forget your password, you can reset it directly from the login screen of the portal.

    And that’s it, you should now know how to change your FlexiSPY username and password.

    If you still have any questions (or suggestions,) feel free to let us know in the comments section below or through one of our social media channels.

  • How To Download Captured FlexiSPY Data To Your Computer

    How To Download Captured FlexiSPY Data To Your Computer

    NOTICE: All data older than 90 days is automatically deleted.

    One of the more common questions we get asked by our customers is how they can go about downloading the data that FlexiSPY has captured to their computers.

    We do offer a solution for doing exactly this and we will explain further into the article, but first we’d like to reveal that we are working on a new system for downloading captured data which our customers should find more convenient (to stay updated on this we recommend that you follow us on one of our social media channels).

    Now though, let’s look at how to download the captured data for backup purposes.

    Getting Started

    To download the captured data, you will first need to specify which data you want, there are two ways for doing this depending on the type of data you are trying to download.

    Here are the text steps for downloading your data:

    1. Click the Data tab of your portal.
    2. Click the data tab for the data you want to download (SMS, MMS, IMs etc.)
    3. Click Search

    click-search

    Here you can set what you want to search for.

    • In this record type

    Choose the type of data you want to search within (e.g. SMS messages, IM messages, web sites visited etc.).

    • In this direction

    Choose whether the data is incoming or outgoing.

    • For this keyword

    Type in the keyword you want to search for.

    • For date range

    Choose the start and end date to search between.

    Click Search when you have finished to search for your data, the results will then be listed.

    You can then choose to export as csv or if you prefer, xls.

    • For XLS files, open them with Microsoft Excel
    • For CSV files, open them with Microsoft Excel or Microsoft Word

    Download your media files

    To download media files from your accounts, such as call recording files, follow the steps below.

    After clicking the link above you will see the screenshot below.

    These steps are for PC.  Mac instructions may be slightly different.

    Click Install.

    Click Run when asked by your browser to run the install file.  You should see the screen below.

    Click Install to install Download Manager to your computer.

    Login to Download Manager

    When the software has finished installing it will appear on your screen.

    To log in, enter this information from your FlexiSPY account.

    • Portal URL – https://portal.flexispy.com
    • Username – This is your FlexiSPY account username.  See your welcome email for more information.
    • Password – This is your FlexiSPY account password.  See your welcome email for more information.

    Click Login to start using Download Manager.  You will see the main menu.

    Scan for media files to download from your account

    Click Scan to see how many media files are in your account that you can download.

    View the types of media files you can download to your computer

    When the scan has finished you will see the total number of files you can download displayed under No. of files.

    Clicking this tells you more about the different kinds of media files you can download.

    Change the save location on your computer

    If you want to change where you save your downloaded media files, click Change.

    Browse to a new folder on your computer to use to save your media files and click OK to update the save folder location.

    Download your media files from a custom date range

    If you don’t want to download all media files, select Download from a custom date range, and choose the start date and end date to use.

    Download your media files to your computer

    When you are ready to download the media files, click Download Now.

    Open the save folder on your computer to view your saved media files

    When the media files have been downloaded to your computer, click Open Folder.

    Here you will see the media files that have been downloaded from your FlexiSPY account to your computer.

    Simply open any of the folders to view the media files inside.

    [hoops name=”fullwidth email subcribe box”]

  • How To Stop IM’s From Auto-Updating & How To Downgrade To The Latest Supported Version

    How To Stop IM’s From Auto-Updating & How To Downgrade To The Latest Supported Version

    IM’s (Facebook messenger, LINE, WhatsAPP, Viber, etc,) by their nature are one of the top things on a phone that people want to be able to spy on, and FlexiSPY is proud to be the spy application that monitors over 13 IM clients, the most in the business.

    But there is an inherit problem with all IM applications, and that is that IM’s often auto-update themselves, sometimes up to 2-4 times a week. These frequent updates by the IM’s don’t usually bring some great new feature that tech publications will write up about, the updates are actually the kind that dont bode so well for spy software, encryption updates. These updates render parts of spy software unusable, and it takes time for us to update our software to be compatible with the updated IM again.

    The workaround

    By doing what we describe below, you will be inline with full support for FlexiSPY.

    #1 ) Turn Off Automatic Updates

    Here’s how to turn off automatic updates so that the target device is never notified and never downloads an available update.

    1. Open up google play store on the device (this is the native app for downloading applications to the phone.)
    2. On the Play store, swipe to the right side or tap the toggle button so that you end up in the settings menu.
    3. In the settings section remove the checkmark from “App updates available”
    4. Finally, Tap on “Auto-update apps” and choose “Do not auto-update apps”

    Once done, the target phone will no longer receive notifications of available updates, and it will also no longer auto update.

    Functional Limitation

    Some apps may cease to function properly if their version is too old. Don’t worry – except for WhatsApp, If this happens nothing breaks. The user would open up their app and an in-app message will tell them that they need to update the app. The message will direct them to the Play store where the user will then tap on the “Update” button.

    Downgrading IM’s

    But what if one of the phones IM applications has already been updated to a version that FlexiSPY doesn’t yet support?

    The answer in this case is to downgrade the IM app to the version that currently has full support by FlexiSPY.

    Here’s how to downgrade the IM app of your choice to one fully supported by FlexiSPY. Note that to check which version you should download of the IM app, checkout our compatibility page, here.

    Step 1 – Uninstall the current the version of the app you will want to downgrade.

    – You can do this by doing the following (Go to the settings on your target device -> Find and open application manager -> Open the app you want to uninstall and click “Uninstall”)

    Step 2 – Find the earlier version of your app.

    Android drawer is a good place to get old versions of your app if you’d like to find the APK’s for yourself. Head there, type in your IM app name and then scroll down to find the version that corresponds with FlexiSPY’s version. (Or directly download the correct APK files from the chart we’ve made below:)

    IM Client Version supported
    BBM 2.5.1.46
    Facebook 46.0.0.26.153
    Facebook Messenger 62.0.0.1.75
    Google Hangouts 7.0.113317058
    LINE 5.11.0
    Skype 6.23.0.702
    Viber 5.8.0.1736
    WeChat 6.0.2.58
    Yahoo Messenger 1.8.8

    After downloading the appropriate APKs for your incompatible IM app, turning off the app update notification settings, and turning off auto update, all as described in this article, you should no longer have any issue with FlexiSPY not capturing all of the IM data.

    We hope this has been informative, but if you have any questions about the content in this post please comment below and we’ll be happy to respond! Also, for more posts like this, please signup to our mailing list here which will then notify you of future posts on how to use certain FlexiSPY features!

  • How Do I Set My Monitor Number? | What Is An International Format?

    Two of our most powerful features, Spycall & Call intercept rely on having the monitor number being setup correctly. But there is sometimes confusion when it comes to how to setup the monitor number, and even what the monitor number actually is. So we’ve written this brief guide which if you follow through to the end, should give you the information needed to get it set up without hassle.

    To start our guide, let’s look at what the Monitor Number actually is.

    What is the Monitor Number

    The monitor number is the phone number that you want a notification to be sent to when a spycall, call intercept, or SIM change is initiated.

    Uses for the Monitor Number

    Take SpyCall for example. With SpyCall you can secretly create a phone call with the target phone and listen in on the phones surroundings. But the requirement of SpyCall is that a monitor number be set, e.g. the phone that you want to use to tap into the target phone. For SpyCall it might be better to use a second phone as the monitor number, because if you use your main phone as the monitor number and need to call the target phone, it’s automatically going to tap in.

    The same principle applies with the monitor number for call intercept. In call intercept, you set the monitor number which will receive an sms text when a call from a specified number to the target phone (or any phone at all) takes place.

    The last use for the monitor number being set is for SIM change notifications -the monitor number will get a notification when the target phone has changed it’s SIM card.

    Setting the Monitor Number Correctly

    Setting the monitor number is region dependent meaning that regardless of your country, you will need to know the country code. For example, in the USA the country code is +1. But if you live inside the USA you would never normally dial +1 before the start of the number. This doesn’t matter with FlexiSPY, and you will still need to use the country code. For example, say that someone would normally dial (868) 345-7567 to reach you. If you are in the USA with country code +1 then then the number would be +18683457567

     

    Monitor

     

    We hope this has been informative, but if you have any questions about the content in this post please comment below and we’ll be happy to respond! Also, for more posts like this, please signup to our mailing list here which will then notify you of future posts on how to use certain FlexiSPY features!

  • FlexiSPY Chargeback (拒付)条款

    FlexiSPY Chargeback (拒付)条款

    FlexiSPY如何处理客户Chargeback拒付?

    在FlexiSPY购买任何软件都无需申请chargeback,因为我们为所有的客户提供了非常宽松的退款政策。只要能够让客户愉快、满意,我们会尽心尽力让客户从 FlexiSPY得到最好的服务。所以,一旦发生什么不愉快的事情,请在申请Chargeback之前与我们联系。

    基于上述原因,FlexiSPY认为:大部分无理的Chargeback(拒付)都属于欺诈行为,因此该帐户会立即被注销。为了保护大家的利益免受其害,我们也会保存购买者的付款信息、及其软件使用期间目标手机的活动信息,并提交给有关当局;同时也包括信用卡欺诈、监控软件的滥用等等,都将交给有关执法机关作为调查依据。如果您是想先使用信用卡来购买软件,然后再申请chargeback拒绝支付款项,请注意这一点。

    什么是chargeback ?

    Chargeback 是指信用卡持卡人在单笔交易成功之后,向银行申请拒付帐单上的某笔交易。持卡人可能以任何理由申请Chargeback;所以,最后有可能成为“友善的欺诈”。此时,商家不仅不能获取应得的款项,还必须交纳来自信用卡发卡银行的 $25的罚金,这也直接成为发卡银行的某项利润。这个系统对那些实施欺诈的人和银行本身都有利,而对于商家来说,他们则会付出代价。

    如何撤销 Chargeback ?

    如果想要撤销chargeback,您必须亲自联系信用卡发卡银行申请

    撤销chargeback之后,银行会将款项退还给我们,包括罚金。同时,“允许”承认了因为chargeback的某种欺诈之后,通常会删除我们此项交易的“不良记录”。

  • 申请退款

    申请退款

    当您购买了FlexiSPY时,意味着您同意并遵守我们的退款政策。在申请退款之前,请仔细阅读以下内容;

    申请退款之前,请先阅读相应的退款政策,看看是否符合条件

    • 如果您购买了一个月的激活码,请点击这里
    • 如果您购买了其它任何产品,请点击 这里

    对于FlexiSPY来说,我们一直以来尽全力让客户满意。所以在申请退款之前,请先与我们联系解释所存在的问题。很多情况下,客户们是非常愿意继续使用软件的;如果在努力之后真的不可以继续,FlexiSPY也非常愿意了解如何进一步改进。

    有些客户却在使用软件很长一段时间之后,却无理地拒绝支付信用卡已产生的交易 (chargeback) 或者通过 PayPal提交  (dispute)争议

    在同行业当中,我们所提供的客户服务是最好的,对待申请退款的客户也是非常热情的。因此,您也没有必要采取这样的行为,FlexiSPY也有相关的chargeback政策在这里

    合情合理的退款政策

    我们当然明白,有些时候事情的发生不是在能力所控制的范围之内的,比如说:因为目标手机不支持而不能够安装软件,或者无法亲自拿到目标手同进行安装等等。

    通常这些情况,我们都会同意退款。

    通过Avangate申请退款

    您可以选择通过Avangate申请退款。然而,这会耽误您更长的时间。因为,Avangate同样也会和我们取得联系商讨退款事宜。

    建议您直接与我们联系

    如何申请退款 —请直接与我们联系

    1. 请查阅退款政策
    2. 请直接点击以下链接向我们的客服提交退款申请。请提供详细的原因描述,包括相片、截图等等。如果没有任何原因而提交退款申请,很抱歉我们无法满足您的要求。
    3. 当提交退款申请时,请提供以下详细信息:
      • 购买日期
      • 软件类型及激活码(license)种类
      • 软件是否已经成功安装或者被激活
      • 目标手机品牌、机型和操作系统版本
      • 存在的问题
      • 您是如何尝试解决问题的
      • 请证明您已经阅读并了解我们的退款政策

    提交申请

  • 如何关闭自动续费功能

    如何关闭自动续费功能

    当购买FlexiSPY时,为防止您所享受的服务突然被中断,您可以选择是否需要自动续费。

    如果您想要关闭自动续费功能,请按照以下步骤来操作:

    1. 请与我们联系并提交申请
    2. 打开第一次购买软件时所登录的Avangate 支付网关界面,您可以在此关闭自动续费。Avangate是一个网络支付平台,客户可以使用信用卡在这个平台上进行交易。

    请先登录MyAvangate帐户,也就是在您购买软件时所自动创建的帐户。登录之后,就可以直接关闭自动续费。

      1. 通过链接https://secure.avangate.com/myaccount,使用在购买软件时所注册的邮件地址登录您的Myavangate帐户。

    avng

      1. 登录之后,请点击My Products,您所购买的产品会显示出来。

    update-avangate-subscription-status

    1. 在列表的右侧,请点击stop automatic subscription renewal(关闭自动续费)。同时,你也可以选择取消“Notify me by email when the subscription is about to expire”(软件快要到期时,请发送邮件通知)
    2. 点击Save保存修改

    修改完成之后,您就不会再自动续费了。