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Author: FlexiSPY

  • We Are Hiring!

    The FlexiSPY portal is showing its age a little, and while its functional, it surely needs some love – It’s time for a redesign.

    That’s why we are looking for Designers and Contributors to help us create a set of possible new designs.

    In return, we are giving away Amazon vouchers, not only to designers, but to those of you love our product and have ideas for improvements.

    We need the following:

    Designers

    If you are a regular user of FlexiSPY and you are a UI designer with talent and ideas, we want to engage you for a full project, and you will receive a $50 Amazon Voucher for your design.

    The design must be original though, so copying a generic template from the web won’t qualify.

    Please send us the following and you will automatically receive a $50 voucher, and you will be considered for the job.

    • Redesign of Dashboard
    • Redesign of Call Records
    • An email explaining how you would approach a full portal redesign and how much you would charge to deliver a redesign.

    Send us your design

    Contributor

    If you are a regular use of FlexiSPY you can win a $5 Amazon voucher

    Simply give us your ideas for improvement to make the portal easier to use and to deliver a better experience. We will consider these, and any idea that we will use will be published on the blog and you will receive a $5 voucher.

    Send us your suggestions

    Winning Design

    We will share these designs with the FlexiSPY community, and you can vote for the design that you want to see in your portal.

  • Win A 10 Dollar Amazon Voucher – No Strings Attached

    Win A 10 Dollar Amazon Voucher – No Strings Attached

    Buy FlexiSPY and get a 10 dollar Amazon voucher.

    Most people say their customers are important to them. We’re putting our money where our mouth is and offering you $10 dollars to answer a few questions.

    Here’s how it works.

    3 days after you purchase FlexiSPY, you will be invited to complete a survey, for which you will receive a minimum of a 5 dollar amazon voucher upon completion. If you provide more detailed answers in the survey’s text boxes then you will qualify for a larger 10 dollar voucher.

    This is another great reason to buy FlexiSPY.

    Buy Now

  • How Reliable Is Mobile Monitoring Software? (Infographic) Results From Our Trade In Program

    After you buy mobile monitoring software, will you be happy with your purchase or will you be left wishing that you’d done more research?

    Well, the answer is a far cry from what you might believe, as data from our trade in program shows that 39% of mobile monitoring software doesn’t work as advertised.

    The good news is that you can learn which brands you may want to avoid. In this infographic we want to show you what our trade-in data showed us: who the problem brands are, the top problems people have with them, as well as actual comments from our trade-in participants.

    View the infographic below…

    mobile monitoring software reliability infographic

    Share this Infographic On Your Site

    Conclusion

    There you have it. We hope you gained some insight into which mobile monitoring software might deserve more research before making a purchase. Of course, if you’re still on the fence we invite you to learn more about each brand through whichever source of quality reviews that you can find (spyphonereview is our personal favorite)

    What experience did you have with mobile monitoring software? Were your expectations met? Let us know in the comments section below.

  • Android Call Recording: How To Get The Best Results

    Android Call Recording: How To Get The Best Results

    Not quite sure how to setup and use our Android Call Recording feature? Or maybe you HAVE set it up and even recorded a call, but when you listened to the recording something just didn’t sound right..

    If we’ve hit the mark, then you’ll be glad to know that in this post we’ll show you how to maximize the chances of getting a perfect recording every time.

    (If you are interested in iPhone Call Recording, we cover it in another post)

    So let’s begin!

    Finding The Best Android Call Recording Source

    To better understand why call recordings aren’t always clear, you should understand how our Call Recording feature works.. Basically, when FlexiSPY first activates it tries to automatically find the best call recording method, and it has several sources to choose from.

    Usually the microphone source works best, and it may choose that. But –  there may be a better recording source for your device.

    Better Results Through Manual Settings

    FlexiSPY sometimes can’t automatically find the best audio source. The reason is complicated, but the short version is that there are so many variations of android devices, all running on different networks, that FlexiSPY sometimes gets it wrong.

    You’ll know that this happened if:

    • Only one side of the conversation gets recorded.
    • You can only hear static
    • The recorded voices sound distant

    Fortunately, this is where manually setting the audio source can help. Through the manual settings you can test which source works best for the device that FlexiSPY is installed on.

    Here’s how to manually set the audio source:

    1.       Log into your online portal.

    2.       Click Control Center.

    3.       Click Call Controls.

    4.       Click Set Audio Recording Source.

    All the possible call recording sources will then appear.

    set-audio-recording-source

    Here’s a breakdown of the sources:

    Microphone

    This is the call recording source that FlexiSPY uses by default.

    (Samsung devices work well on this setting)

    Voice Call

    This source uses both directions (known as uplink and downlink) to increase the chances of recording both sides of a call. It may not work with all devices though – if it fails it will result in the recording of only one side of the call.

    AOSP

    This is a proprietary recording source for all devices.

    (non-rooted Motorola and Huawei Android devices should choose this source for best results.)

    Legacy

    This is the oldest and most stable form of call recording. But on newer Android devices both sides may not be recorded.

    (If all other call recording sources produce unsatisfactory results, then use this.) 

    ALSA 

    This source is for rooted Android devices only.

    So if you’re unhappy with Call Recording and the device is unrooted you’ll want to:

    1. Deactivate & Uninstall FlexiSPY from the device
    2. Root the device
    3. Reinstall & Reactivate FlexiSPY
    4. Set ALSA as the Call Recording source

    Conclusion

    There’s no universal Call Recording source that works for every Android device. But if you try all the sources we mentioned in this article, there’s a good chance that your recordings work just fine!

  • Información de IVA FlexiSPY

    Clientes que residen un país miembro de la Unión Europea tienen que pagar IVA a sus gobiernos por cada compra que hagan. Además, dos países fuera de la Unión tienen que pagar IVA tambien. Ellos son Australia, y Canadá.

    Esto significa que la cantidad efectiva que se cargará a su tarjeta será la cantidad Total mostrada en nuestro carrito de compra más el IVA correspondiente al país introducido en el campo de la dirección de los datos del tarjetahabiente.

    Si usted es una empresa, puede reclamar la devolucion de este IVA, utilizando la factura de impuestos que va a recibir. La identificación tributaria se encuentra en la factura. Si no puede encontrarla, por favor póngase en contacto con soporte aquí : https://support.flexispy.com/

    El IVA sólo se aplica en los países siguientes y más detalles se pueden consultar aqui:

    ESTADOS MIEMBROS DE LA UE

    ESTADOS MIEMBROS DE LA UETipos de IVA
    Belgio21%
    Bulgario20%
    Ĉeĥio21%
    Danio25%
    Germanio19%
    Estonio20%
    Grecia24%
    Hispanio21%
    Francio20%
    Kroatio25%
    ireland23%
    Italio22%
    Kipro19%
    latvia21%
    Litovio21%
    Luksemburgio17%
    Hungario27%
    Malto18%
    Nederlando21%
    Aŭstrio20%
    Polonia23%
    portugal23%
    Rumanio19%
    Slovenio22%
    Slovakio20%
    Finnlando24%
    Svedio25%
    Unuiĝinta Reĝlando20%

    ESTADOS NO MIEMBROS DE LA UETipos de IVA
    AustraliaGST, 10%

    Información del IVA [Canadá]

    Provincia/Territorio
    TipoTasa de impuestos (%)
    AlbertaGST5
    Columbia BritánicaGST + PST5
    ManitobaGST + PST5
    Nuevo BrunswickHST15
    Terranova y LabradorHST15
    Territorios del NoroesteGST5
    Nueva EscociaHST15
    NunavutGST5
    OntarioHST13
    Isla del Príncipe EduardoHST15
    QuebecGST + PST5
    SaskatchewanGST + PST5
    YukónGST5
  • Usuarios De Flexispy Comparten Sus Historias | Kirk Menard, Investigador Privado

    Usuarios De Flexispy Comparten Sus Historias | Kirk Menard, Investigador Privado

    Esta es la primera entrada de nuestra serie sobre clientes de FlexiSPY y sus experiencias con nuestro software.

    Esta es la historia de un investigador privado, Kirk Menard, quien ha utilizado nuestro software de monitoreo de teléfonos móviles en sus investigaciones durante años. El siguiente texto muestra sus experiencias desde su perspectiva.

    Por Qué Elegí FlexiSPY

    Al igual que en cualquier tipo de trabajo, necesitas las herramientas adecuadas para trabajar y el mundo de la investigación privada no es la excepción a la regla.

    Como investigador privado, he aparecido en numerosos medios de noticias como CNN, ABC News, CBS News, New York Times, ID Channel (Brutal Bayou), Vice Magazine, The Independent Weekly Magazine, PI Magazine, KATC News, KLFY News, KPLC News, WWLTV News, y seré protagonista de mi propia serie de televisión llamada “HOMICIDAL” donde mostraré historias reales de homicidios sin resolver y las investigaciones de estos casos.

    También soy instructor en el Curso de Investigador Privado dictado por los Examinadores de Investigadores Privados del Consejo Estatal de Louisiana.

    Mi Experiencia con FlexiSPY

    Soy usuario de FlexiSPY Extreme, he utilizado FlexiSPY durante años y lo seguiré usando como herramienta principal para la protección a los niños (de secuestros, acosos o intentos de ataques), protección a testigos, resguardar al empleador de posibles abusos en el uso de teléfonos móviles de la empresa por los empleados, identificar y atrapar a parejas infieles, recopilar información sobre crímenes y delitos, localizar criminales y a quienes tratan de escapar de la justicia y una multitud de otros usos.

    También instruyo a los estudiantes en mis cursos de investigación privada sobre los aspectos jurídicos de FlexiSPY y cómo utilizar FlexiSPY para lograr los máximos resultados para sus clientes.

    Grabación de Ambiente

    Uno de los usos más importantes para nosotros es la grabación de ambiente. Si el teléfono está rooteado entonces puedes grabar el sonido ambiente usando el teléfono objetivo (el teléfono donde está instalado el software) activando el altavoz. Puedes configurar el tiempo de grabación que deseas en hasta 60 minutos para teléfonos rooteados. Normalmente utilizamos intervalos de 5 o 15 minutos, ya que si el teléfono objetivo recibe una llamada y esta es contestada, se detendrá la grabación ambiental. Sin embargo, tendrás acceso a dicha llamada telefónica.

    La función de grabación de ambiente es especialmente útil debido a que el altavoz es más sensitivo que realizar una escucha a una llamada telefónica. Además esta función es indetectable, nadie sabrá que el teléfono objetivo está grabando el sonido ambiente a menos que se les notifique.

    En nuestro caso, nuestros testigos y fuentes saben que estamos grabando su entorno para protegerlos a ellos, a sus familias y para recoger pruebas. La función de grabación de ambiente también es útil para niños o adolescentes que puedan estar expuestos a entornos peligrosos,  para así saber en qué tipo de actividades están involucrados e intervenir antes de que sea demasiado tarde.

    Hemos trabajado en casos donde los padres han puesto el software en los teléfonos de sus hijos para protegerlos. En un caso, localizamos a un niño que había sido secuestrado usando la función de grabación de ambiente y la función GPS de FlexiSPY, pudiendo llevar a los secuestradores ante la justicia gracias a la grabación de ambiente donde se mencionaban sus nombres.

    Escuchas de Llamadas en Vivo

    Otra característica útil es la función de escucha de llamadas en vivo, donde debes  especificar un teléfono monitor en tu panel de control. Este es el teléfono que recibe el registro de todas las llamadas entrantes y salientes, para así poder llamar al teléfono objetivo y escuchar sus llamadas.

    Una vez que se efectúa o recibe una llamada telefónica en el teléfono objetivo, el teléfono monitor recibe una notificación para así poder llamar al teléfono objetivo para escuchar la llamada en directo. Sin embargo, recuerda silenciar el teléfono monitor porque las personas en el teléfono objetivo pueden ser capaces de escucharte.

    Si no deseas escuchar en vivo, no hay por qué preocuparse ya que la llamada será grabada y subida al panel de control de tu cuenta FlexiSPY, desde donde se podrá descargar las grabaciones para ser escuchadas en tu computadora o smartphone.

    Controles de Intercepción

    La siguiente función son los controles de intercepción donde el teléfono monitor puede interceptar al teléfono objetivo y escuchar el sonido ambiente en directo, sin necesidad de esperar a subir una grabación de ambiente a tu panel de control. Utilizamos esta función frecuentemente cuando un testigo se encuentra alrededor de un sospechoso de manera de poder intervenir inmediatamente. En una ocasión estábamos llamando a una testigo y ella no respondía. Nos pusimos nerviosos por lo que utilizamos el teléfono monitor para llamar al teléfono objetivo, gritando para ser escuchados hasta que la testigo nos escuchó y nos informó que estaba durmiendo y tenía el teléfono objetivo en silencio por lo que no había podido escuchar nuestras llamadas.

    Nuestra experiencia con otro software

    Antes de descubrir FlexiSPY, habíamos utilizado una variedad de softwares espías como E-Stealth, Mobile Spy, M-Spy, y varias aplicaciones disponibles en la App Store y en la Play Store de Android. Cuidado con estos programas, ya que si bien parecen más baratos en comparación con FlexiSPY, en realidad no lo son.

    Por ejemplo, al pagar un total de $199.00 al año por Mspy comparado con un $349.00 de FlexiSPY al año, pierdes funciones como grabación de ambiente, escucha de llamadas en vivo, controles de intercepción, y muchas otras características. Utilizamos FlexiSPY en teléfonos Android, así como en iPhone sin ningún tipo de complicaciones. La función SMS es muy útil ya que puedes leer los números de todos los mensajes de texto entrantes y salientes, la fecha y hora de estos mensajes e incluso se pueden descargar los mensajes de texto para que tener un registro de estos. También puedes ver todas las fotografías tomadas en el teléfono objetivo de forma inmediata. Esto es especialmente útil en las investigaciones donde alguno de nuestros investigadores, testigos o fuentes deban tomar alguna foto y en lugar de enviarla por mensajes de texto o por correo electrónico a nosotros, podemos verla directamente desde el panel de control de FlexiSPY.

    Rem Cam

    Otra característica útil que a menudo usamos es la función Rem Cam donde al hacer clic en el botón Rem Cam, el teléfono objetivo podrá tomar una foto tanto de la cámara frontal como de la cámara trasera. Esto nos puede ayudar a ver el entorno donde se mueve un testigo o un niño, y estas fotos pueden ser vistas inmediatamente en tu panel de control. Una vez utilizamos esta función para obtener una imagen del individuo que robó el teléfono de un cliente desde el escritorio de su trabajo.

    Historial Web

    Esta es otra útil función que utilizamos en casos de presuntas infidelidades (aunque las funciones de SMS, grabación de ambiente, registros de llamadas y escucha de grabaciones, también pueden ayudar en estos casos) donde se puede ver la fecha y hora de todos los sitios web visitados. Facebook ha sido muy útil para fomentar la infidelidad en las parejas, pero con la función de Facebook puedes ver y revisar todos los mensajes enviados y recibidos. Nuestros clientes han descubierto si les han sido infieles utilizando esta función.

    Todas las funciones de FlexiSPY son prácticas al momento de realizar investigaciones pero también pueden ser utilizadas por el público en general. Por ejemplo, muchos clientes preguntan cómo pueden proteger a sus hijos, saber dónde andan y el entorno al que están expuestos. Siempre recomendamos FlexiSPY para supervisar las actividades de tus hijos. Asistimos a nuestros clientes en la compra de FlexiSPY, haciendo el rooteo del teléfono de sus hijos e instalando FlexiSPY. La suscripción anual de $349 vale la pena para proteger a sus hijos e intervenir oportunamente si están siendo expuestos a drogas, asuntos criminales o lugares peligrosos. O tal vez peor, si son secuestrados y es necesario un seguimiento de su paradero.

    ¿Cuánto vale la seguridad de mi hijo? ¿Estoy siendo engañado? ¿Está mi hijo siendo expuesto a las drogas? ¿Están viendo pornografía mis empleados en los teléfonos de la empresa? ¿Está mi testigo o fuente a salvo?

    No se puede poner un precio a la seguridad de tus hijos, tu tranquilidad mental ante una infidelidad, la seguridad de un testigo o la reputación de tu empresa.

    Si se comparan las características de FlexiSPY con otros softwares espía ninguno se compara con este en términos de funciones y facilidad de uso e instalación. Nuestros clientes han renovado sus suscripciones a FlexiSPY a lo largo de los años para vigilar a sus hijos y algunas veces se nos ha dado acceso a sus cuentas para poder monitorear a sus hijos y responder en situaciones de emergencia. También hemos tenido acceso en casos de infidelidades para poder dar a conocer si estamos en presencia de adulterio y tomar cartas en el asunto.

    Estas son sólo algunas de las situaciones que enfrentamos a diario donde tenemos que utilizar FlexiSPY. Junto con esto también apreciamos la atención al cliente que recibimos de FlexiSPY. Por ejemplo, al ir panel de control y hacer clic en ayuda, podrás enviar un ticket de soporte, luego de esto recibirás las instrucciones de cómo reparar el problema en tu email o en caso que el problema sea de parte de FlexiSPY, un técnico lo reparará por ti. FlexiSPY afirma que responden a consultas en 24 horas, pero nos hemos dado cuenta de su respuesta es incluso más rápida, por lo general dentro de unas pocas horas. Muchas empresas pueden afirmar que entregan la mejor atención al cliente, cuando en la realidad no es así. A modo de ejemplo, cuando utilizamos Mspy, les enviamos un ticket de soporte y nos dijeron que teníamos que desinstalar y volver a instalar el software. Sin embargo, un miembro de nuestro personal de TI desactivó el software sin necesidad de desinstalarlo y al reactivarlo comenzó a funcionar como de costumbre. Esto causa problemas porque sólo tenemos una vez para instalar el software y a menudo no tenemos acceso al teléfono objetivo. Los técnicos de FlexiSPY son plenamente conscientes de estas complicaciones y nos han guiado a reparar cualquier problema que podamos tener con el software. Nunca hemos tenido que desinstalar y volver a instalar el software y siempre se nos ha dado las instrucciones sobre cómo reparar cualquier problema que podamos tener con este. Los técnicos son tanto expertos en el software como en la configuración del teléfono.

    Creo que la mejor razón por la que elegimos FlexiSPY es su facilidad de uso, facilidad de instalación, y el sinnúmero de funciones que podemos utilizar para nuestras investigaciones en curso. Algunas características pueden parecer complicadas pero no lo son. Hemos encontrado que el panel de control es fácil de navegar y que las funciones son fáciles de usar. Incluso para rootear un iPhone o Android, con unos pocos clics el teléfono ya está rooteado. No dejes que los pasos que se indican para el rooteo y/o instalación del software te confundan, realmente es muy fácil. También apreciamos el recibir notificaciones para saber si hay una actualización, pudiendo ver exactamente la versión de la actualización y los cambios al software, todo esto sin necesidad de desinstalar el software. Como señalé anteriormente, tenemos restricciones de tiempo para instalar el software y generalmente no tenemos acceso al teléfono objetivo. Por lo tanto, el software automáticamente te enviará una notificación de actualización y una vez que hagas clic, el software se actualizará sin necesidad de desinstalar y volver a instalarlo.

    Apreciamos especialmente la función de control por SMS donde se puede utilizar cualquiera de las funciones de FlexiSPY simplemente mediante el envío de un mensaje de texto (SMS) al teléfono objetivo. Para, por ejemplo, activar la grabación de ambiente, escuchar llamadas en vivo, descargar  y actualizar la lista de contactos del teléfono objetivo, recuperar cualquier información desde el teléfono objetivo, todo esto sin ser detectado por el teléfono objetivo. De hecho, nosotros enviamos mensajes de texto para configurar la grabación de ambiente e incluso podemos establecer el límite de tiempo, la fecha y hora de la grabación, y en el caso de los testigos, configuramos tiempos de grabación cada 15 minutos durante 24 horas. Pudiendo programar estas grabaciones al enviar un mensaje de texto al teléfono especificando la fecha y hora para que comience la grabación. A propósito de indetectable, el software cliente en el  teléfono objetivo así como el propio software de FlexiSPY permanecen completamente ocultos, ya que durante la instalación se da la opción de ocultar el software, así como el software cliente. Algunos de nuestros investigadores no tienen grandes conocimientos técnicos, pero pueden usar el panel de control de FlexiSPY sin problemas.

    Ya que estamos constantemente realizando investigaciones, supervisamos el teléfono objetivo desde nuestros smartphones, viendo toda la actividad de este teléfono. Si descargas el software correcto para escuchar grabaciones de audio (la mayoría de los teléfonos tienen este software ya instalado), no necesitarás de una computadora para controlar la actividad del teléfono objetivo.

    En nuestra línea de trabajo, definitivamente hay necesidad de usar este software y es una herramienta para ayudarnos. Lo que pagamos por el software no es gran cosa cuando nuestros clientes o testigos están en busca de tranquilidad y seguridad. Recomiendo FlexiSPY a cualquiera que desee garantizar la seguridad de sus hijos, atrapar a una pareja infiel, proteger a testigos o proteger su reputación y evitar el mal uso de los teléfonos de su empresa, además de muchos otros usos.

    ¿Quieres compartir tu experiencia con FlexiSPY? Deja un comentario en este post y nos pondremos en contacto.

  • FlexiSPY Is Now Compatible With iOS 9.1

    FlexiSPY Is Now Compatible With iOS 9.1

    We are very happy to announce that that you can now install and run FlexiSPY PREMIUM and EXTREME on any jailbroken iOS device running up to iOS 9.1!

    How can I get FlexiSPY on my iOS 9.1 device?

    The first thing you need to do is jailbreak the device, we have a guide for that, which explains all the steps, that you can read, here

    All it takes is a few minutes and the Target device in your hand to jailbreak the device with help from access to a PC – you’ll be up and jailbroken in no time. After being jailbroken, you just follow the FlexiSPY installation steps.

    New Installation Service

    If you don’t have the time to jailbreak an iOS device but you want a quick and easy way to install FlexiSPY then you might be interested in our new installation service, where we jailbreak and install FlexiSPY for you!

    Whatever method you use, the installation of FlexiSPY always stays as simple as possible, so why not start enjoying FlexiSPY on your jailbroken iOS 9.1 device today!

  • How To Spy On Android Telegram Messenger Chats

    How To Spy On Android Telegram Messenger Chats

    Since it’s debut on iOS in 2013, Telegram has quickly become the go-to messaging app for people who are concerned about their privacy. From their own website, they claim to now boast 100,000,000 Monthly Active Users

    When we first learned of Telegram and it’s success we were dumbfounded. Why would so many people move to an obscure, security-centric messaging app? We thought that everybody was OK with government agencies watching our every move. After all, after a brief shrug of the shoulders, the NSA scandal seemed all but forgotten; current affairs and the political scene have TRUMPED our privacy concerns.

    So as soon as we learned of Telegram’s success, we knew it was something our customers would want us to capture, in fact many of you did ask for it, and now it’s arrived.

    How To Spy On Android Telegram Messenger Chats

    Below we’ll quickly go over the steps you need perform to get Telegram Messenger Chats spying rolling, at most it should only take you 1-2 minutes, for other’s it’s enabled already.

    At this time we support version 3.17.1 of Telegram

    Check your version number of FlexiSPY

    The minimum version of FlexiSPY for Android that you’ll need to be running is Version 4.0.3. You can check your current version by doing the following:

    1. Head to your account settings page
    2. Under the license profile tab, click the Active tab, then look for the column that shows your product version number and make sure it’s at or above 4.0.3check-product-version
    3. If you’re running at least 4.0.3 then you’ll already have Telegram capturing enabled, but remember, the Android phone needs to be rooted and running FlexiSPY in Limited or FULL mode. If you need help with rooting the phone and installing FlexiSPY in full mode then you can check out our installation service here
    4. If you are not running at least 4.0.3 but you’re running FlexiSPY on a rooted phone that has Limited-1 or Full mode, then you should see a flashing update icon on the top right-hand corner of your screen. By clicking it you’ll automatically update to the latest version of FlexiSPY and you’ll be good to go!

    Suggest our next feature

    Want to suggest the next IM that FlexiSPY captures? Let us know what you’d like to see in the comments section below!

  • Apple vs. The FBI  What Will It Mean for the Rest of Us When It Comes to Smartphone Security?

    Apple vs. The FBI What Will It Mean for the Rest of Us When It Comes to Smartphone Security?

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    What Will It Mean for the Rest of Us When It Comes to Smartphone Security?” background_layout=”dark” text_orientation=”right” header_fullscreen=”on” header_scroll_down=”off” background_url=”https://blog.flexispy.com/wp-content/uploads/2016/02/fbi-vs-apple.jpg” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” title_font=”Playfair Display|on|||” title_font_color=”#ffffff” max_width=”750px” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ subhead=”by Ian W. Staff Writer at FlexiSPY“]

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    For those who are unaware, the FBI is currently petitioning Apple to let its iPhone encryption be cracked. The FBI wants Apple to allow them access to a phone linked to the San Bernardino terrorist attack on on December 2nd 2015 which killed 14 people.

    Apple have already gone on record to state that they do not wish to grant the FBI access to the data on the device (an iPhone 5C belonging to Syed Rizwan Farook) but what does this really mean? Are Apple siding with the terrorists or are they protecting their own self interests?  What does it mean for the rest of us who feel we may need to encrypt our devices?  Surely, if this encryption can be bypassed at any time from those above, hasn’t our privacy already been compromised?

    Why encrypt your phone if you have nothing to hide?

    There is the old saying of being innocent until proven guilty.  So should the average consumer really need to encrypt their phone and, if they chose to, are they not admitting that they have something to hide?  Otherwise, why the need for such secrecy with their smartphone data?

    Encryption is there as an extra level of protection but it is something that nearly most of us will never need to use.  However Apple likes to be cautious and, since it released iOS 8, device data such as photos, messages, contacts and reminders are encrypted by default.  That means you are encrypting your own data without being asked or told.  But it’s okay because if Apple does it must be acceptable, right?

    Is that a good thing?  Or are Apple assuming that everyone inevitably has something to hide and that is why you don’t get a choice to not encrypt your data?  Are Apple advocating nefarious uses of their own devices by doing this and is their stand against the FBI merely making the world’s wealthiest technology company now a haven for criminals?  US law enforcement thinks so.

    Is Apple advocating terrorism?

    Apple’s smartphones are the most widely used on the planet so it makes sense that these devices won’t always be used by the cleanest of people. They are highly sought after and are seen as a status symbol in most countries, with such a large customerbase Apple has to look as if it takes its customers data and security seriously.

    Except there was that issue with iCloud being hacked and tons of leaked photos of celebrities being leaked as iCloud was compromised…

    …and there was that time where the Apple device passcode could be easily bypassed.

    …oh and right now you can permanently brick an Apple device by setting the date to January 1st, 1970.

    So, perhaps, in hindsight, Apple could have done a little better securing their devices (and need I mention the ever ongoing battle for jailbreaking?) Or maybe Apple didn’t bother to try harder with device encryption because it never planned for something to happen like this?  For those who are unaware, on a jailbroken device you can bypass the Apple device encryption using SSH, ccrypt and a little reading of this article here.  So, it doesn’t matter if the device is jailbroken or not, it can still be compromised if you know how.

    Granted, that article is a little dated but you get the idea.  Specifically, the scary part is where it says that while the data on the device is encrypted it becomes unenecrypted as soon as the device boots up (e.g. after you enter your passcode), so, you bypass the passcode and the phone thinks it has booted up and all the encrypted data becomes yours.

    The real question though is that if Apple designed iOS encryption so that even they cannot break it if the FBI does succeed in cracking the encryption has Apple been lying to us the whole time?  There is an interesting article here about how Apple’s encryption is tied to the unique UID of each iOS device and how they use what is called a ‘secure enclave’ to stop the UID getting cracked.  It is quite a complex and lengthy read but it basically says that there is no way that the encryption can be cracked, not even by Apple, because that is how Apple designed it.  Lock the door and throw away the key.

    So, everything sounds secure?  Right?

    How secure is secure?

    For this case Apple gave the FBI four methods to use to get data from the iPhone 5C.  While we don’t know what the other three methods were we do know that one was of course ICloud (did I mention that it was hacked and Apple did nothing about it?).   Articles here and here explain that iCloud, while seeming a secure online backup option is not without its limitations.

    In fact, those articles mention that there are off the shelf software packages people can buy that can extract the supposedly secure iCloud backups straight from someone’s iCloud account as long as you know the Apple account email address and password and that can be gained with a little social engineering and the use of the forgotten password option.

    Once you have accessed the backups from the Apple ID account you use the third party software to exact and download the data to your computer and there you have it.  But here is where there is a glaring issue which was recently raised in this case.

    It Is alleged that two things transpired that stopped the data from the iPhone 5C being uploaded to iCloud. This is according to Apple.

    • The device owner turned off the iCloud backup feature prior to the terrorist attack, thus terminating any future backups
    • San Bernardino county reset the iCloud password of the device without consent meaning that the passwords did not match on the phone and iCloud account so the backups ceased.

    Apple engineers discovered the second point when they travelled to San Bernardino to get physical access to the device.  If the password had not been reset, they would have been able to get a more recent device backup from iCloud.

    What’s more it actually turns out that the San Bernardino government has a contract with MobileIron Inc. who provide mobile device management software at the price of $4 per phone.  This software would have allowed the FBI access to the data of any device that had this software installed on it immediately.  That would have kept the FBI happy and made this whole case go away.

    The software works by performing a brute force attack on the passcode until it correctly guesses what it is.  A brute force attack uses all variations of letters and numbers and words from the dictionary to literally throw every random password it can generate at the problem until it is solved.  But this takes time.  Anyone who has tied to brute force attack something so innocent as a zip file whose password you have forgotten knows that it can take months, even years and success is never guaranteed.

    But the San Bernardino government failed to install the software on any of their devices.

    This is because there is no countrywide policy to do so and instead departments in different counties can essentially make their own rules.  With the iPhone 5C also being the one iPhone Apple released without a fingerprint sensor and touch ID it means it is not possible to use the fingerprint of the dead terrorist to unlock the device either.

    Who’s really to blame?

    So far, it seems that Apple could be blamed for not adding security features such as Touch ID to their devices sooner but, for sure, the San Bernardino government is not doing itself any favours either.   Apple knows this. Apple could essentially lay the whole blame on the FBI and the fact that they changed the device password and it is because of that that no more recent data could be obtained.  So Apple are blaming the FBI and the FBI is blaming Apple. They say that because the methods they provided to access the data were not good enough they are now pushing for a backdoor instead.

    And this is where Apple says no.  So, you have to wonder, what is more important overall?

    The privacy of the living or the rights of the dead?

    Who does Apple see as more important?  If Apple wanted to be more constitutional, they would not have immediately said that they would not honor the FBI’s request for a backdoor.  Apple surely can do it, even if it means rewriting the iOS code to do so.  They just seem to be favouring the privacy rights of the living instead, after all, Apple has to protect its bottom-line as well.

    On the other hand, has the FBI been waiting for a case like this to years to finally legitimize the need for a security backdoor in popular phone operating systems such as iOS?  And don’t forget that the device in question was loaned to the terrorist from his company also which means that surely the company is responsible for the contents of whatever is on the device, regardless of what the device is used for because we all know that though you pay good money for your device you never truly own it.

    However, if Apple should give in to the FBI and create the backdoor it means that, should that backdoor fall in to the wrong hands, every encrypted iPhone or iPad device is now at risk and could easily be compromised.  That means that our privacy is no longer safe. It is no wonder that Edward Snowden, via Twitter, is following this case closely. Linking specifically to this article which explains how you can set a custom 11-digit passcode for your device that even the FBI couldn’t crack, even if they do get their backdoor.

    Our thoughts and conclusion

    Privacy is something that ironically you may think we believe that everyone is entitled to.  Everyone always says to set a strong password on your online sites and your smartphone devices and now it is slowly dawning on people the value of actually doing this. It isn’t fair that the FBI should get their backdoor because we have a right to privacy but, on the other hand, getting information from the device of a terrorist could also help prevent further attacks so we see both sides of the story.

    It is hard to pick sides on this, and this case will be long and drawn out and could have ramifications for all of us when it comes to digital security and privacy.  Right now though something else is brewing.  A warning of sorts that could taint the Apple brand.

    Apple always believed that it had a ‘killer’ phone, with ‘killer’ apps and ‘killer’ hardware and software and it is proud of all its devices and that is what helped it become the technology titan it is today. But whatever the results of this case turn out to be, in the eyes of many people already Apple already has the ‘killer’ device that they have been wanting all along. Except this time, it is the ‘killer’ device for all the wrong reasons and is seen already as enabling terrorism.

    Whether or not Apple can shake off this image, and any boycotts it may endure, remains to be seen. I think it can but the nature of this case and the evidence on both sides is what makes this this case one of the most interesting in recent times for online privacy advocates.  Can you put a price on this entire situation?  It seems $4 a month is pretty cheap.  Unfortunately, for whatever reason, the total cost of this entire case, for Apple, for the FBI, for our privacy and for our freedom is going to be far greater.

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  • Claim Your 15% Christmas Discount

    Claim Your 15% Christmas Discount

    In the spirit of the Christmas season, we thought we’d hook you up with a 15% discount on 12-month subscriptions of FlexiSPY EXTREME and PREMIUM!

    This discount will be good through the Christmas weekend only, so you need to act fast.

    Use the following promo code during checkout to receive your discount.

    CH15OFF15

    The discount is only available using the links below.

    After making your selection you’ll be brought to your checkout cart where you can then enter the 15% Off Promo Code.

     

    [one_half]FLEXISPY-EXTREME

    FlexiSPY EXTREME 12-Months Checkout Link

    [/one_half]

    [one_half_last]FLEXISPY-premium

    FlexiSPY PREMIUM 12-Months Checkout Link

    [/one_half_last]

  • How to Start Using Cell Phone Tracking Software

    How to Start Using Cell Phone Tracking Software

    Maybe you want to monitor your kids and elderly parents, or it could be that you want to keep tabs on your significant other. Whatever the case, you decided that you wanted to cover all the bases and you started researching cell phone tracking software.

    But there’s so much information on the internet that is published by people motivated purely for financial reasons, there’s even misinformation told by the tv and film industry, how do you know what’s fabricated when it comes to a spy app and what’s not?

    To help clear the air, in this post we want to put some truths on the table to guide you on your way to using cell phone tracking software.

    How to Start Using Cell Phone Tracking Software

    1. Find out if the phone that you want to monitor is compatible with spy apps.

    This is an important step that is often overlooked. Did you know that all iOS devices must be jailbroken before installing any sort of spy app onto the phone? (This means iPhone’s and iPad’s.)

    Some cell phone tracking websites try to hide this information from you, then when you realize that you’re left with a useless spy app you find out their tricky refund policy won’t actually grant you a refund.

    To minimize the risk of any of our customers being misinformed, we make sure that it is nearly impossible to purchase FlexiSPY without having read through the compatibility page. 

    1. Find out if it’s legal in your local area to install and or hide mobile monitoring software onto the desired phone.

    Laws vary greatly from state to state and city to city when it comes to mobile monitoring software. Before you install and activate FlexiSPY, or any other monitoring app onto a phone other than your own, you need to check these laws to make sure you are in line with them. For example, FlexiSPY has a feature that when enabled allows you to make our application hidden. But this is something that you’d also need to research before installing and activating.

    1. Do a test install on your own phone.

    If you have purchased the monitoring software you’re probably anxious to get it installed, we recommend that you try installing the software onto your own phone first.

    By going through the installation process on your own phone first you’ll be able to gauge things like internet speed, how fast the phone installs the app, and more. This will help you if you know you’ll have a small window of time in which to install the monitoring software onto the target phone.

    1. Write down information that’s pertinent to the install and activation

    After going through the installation and activation process of FlexiSPY you would notice that you need the download link of our app as well as your activation code in order to install and activate. We recommend that before you try and install and activate on the target phone you should have this and any other information that you found essential to a fast activation near you.

    1. Install and activate the software of your choice onto the target phone

    After you have checked with your local laws and are very confident in your ability to download the spy app on the target phone and activate it within the window of time that you’ve calculated, you should go ahead and do the install.

    1. Setting up your dashboard

    All cell phone tracking applications will offer you an administrative dashboard from where you can see the data that is being captured by the app and uploading to the server. This administrative dashboard will most likely also have a section where you can change the settings of the spy app on the phone as well as sending remote commands as needed.

    You should go through all of the dashboard settings to make sure everything is setup to your liking. If you are using FlexiSPY you’ll find that the major features are enabled by default but things like the monitor number for call recording still need to be set. You can find our Quick Setup Guide here.

    Conclusion:

    Read all the tips in this article? Nice!

    By now we hope to have given you a better view on the process of using cell phone tracking software -from start to finish.

    Did you find this article useful? If so, what in particular? Let us know in the comments section below!

  • FlexiSPY Is Now Compatible With iOS 9.0.2

    FlexiSPY Is Now Compatible With iOS 9.0.2

    We are very happy to announce that you can now install and run FlexiSPY PREMIUM and EXTREME on any jailbroken iOS device running iOS 9.0.2!

    How can I get FlexiSPY on my iOS 9.0.2 device?

    The first thing you need to do is jailbreak the device, we have a guide for that, which explains all the steps, that you can read, here

    All it takes is a few minutes and the TARGET device in your hand to jailbreak the device with help from access to a PC and you will be up and jailbroken in no time. After being jailbroken, you just follow the FlexiSPY installation steps.

    New Installation Service

    If you don’t have the time to jailbreak an iOS device but you want a quick and easy way to install FlexiSPY then you might be interested in our new installation service, where we jailbreak and install FlexiSPY for you!

    Whatever method you use, the installation of FlexiSPY always stays as simple as possible, so why not start enjoying FlexiSPY on your jailbroken iOS 9.0.2 device today!

  • The 4 Biggest Myths About Spy Phone Software

    The 4 Biggest Myths About Spy Phone Software

    Spy phone software has been thrust into the media spotlight over the last few years, bringing awareness to the critical roles they play in grabbing information that someone would like to hide from you. And while once considered a mythical thing reserved only for the CIA, or FBI, multiple shows, research papers, and news agencies have brought attention to the industry.

    But as with most stories that gain attention, sometimes details being reported are either slightly inaccurate, or just blatantly untrue. To advocates in the Monitoring community, it can be frustrating to read and hear about stories that not only are untrue, but are actually harmful, so it’s important to understand what is myth vs reality.

    Here are the 4 biggest myths about spy phone software

    Myth: You can install Spy Phone Software over the air

    Reality: There is no spy phone software that can be installed magically through the air and onto someone elses phone. When installing any spy phone software, you have to accept permissions that pop up on the phone during activation, so you’ll need to have the phone physically in your hand. There are several scams out there though from companies claiming that you can install via bluetooth. This is simply not true.

    Myth: Spy phone software can be installed on any iPhone, even one that isn’t jailbroken.

    Reality: Our team would love if this was true, but it’s just more misinformation from phony spy apps who are trying to spread this myth so that those less educated about spy software purchase the software. In reality the iPhone—or any other iOS device—must be jailbroken first before installing any type of software that is not directly available in the app store.

    Myth: it’s really hard to install spy phone software

    Reality:  You don’t have to be some coding master to use spy phone software correctly. On average it will take anyone less than 5-10 minutes to install and activate a spy app onto a phone. But just to make sure you know what you’re doing, we recommend that you install and activate onto your primary phone first, before trying to install it on the phone you actually want to monitor.

    Myth: spy phone software is a trojan

    Reality: While there’s a possibility of  some NSA-level spy app lurking out there, probably pre-installed on the world’s entire phone supply,  there is certainly not a consumer level spy app that could be classified as a trojan. That didn’t stop a certain anti-virus companies from trying to label us as one though, and you can read our response to the incident here

    Conclusion

    Hopefully this article has helped to clear a few spy phone software misconceptions that exist. The ones we wrote about in this post probably aren’t the only myths that exist though. If there’s a myth that you discovered then let us know in the comments section below, we’ll be happy to add it to our post!

  • FlexiSPY Is Now Compatible With Android 5.1.1

    FlexiSPY Is Now Compatible With Android 5.1.1

    Great news! You can now install and run FlexiSPY PREMIUM and EXTREME on Android devices running up to OS 5.1.1!

    Our Android development team has been hard at work since the last version on Android (Lollipop 5.0) was updated to 5.1.1, so we are excited to announce our compatibility!

    This announcement also falls in step with our other news, we now have a FlexiSPY installation service.

    Now it’s easier than ever to install FlexiSPY onto an Android phone running 5.1.1

    So, head on over to our Android page to check out all that FlexiSPY can do you for you.

  • 6 Apps That Keep Your Teen Safe From Online & Offline Dangers

    We often hear about the rise in teen bullying, and the growing risk that the internet is exposing them to. but just try searching the web for a solution to this problem and see what you find.

    We’re caught up in the comments: blaming school boards, parents, and today’s society. It’s hard to sift through the cloud of blame to find a fix, it’s even harder to believe that there is a fix.

    But there are tools which can help us keep tabs on our teens and better ensure their safety. One solution is to place an app on the very thing that’s always by their side, the thing that’s often times leading them into trouble in the first place, their smartphone.

    So to help you on your quest for improving the safety and well-being of your child, we’ve compiled, in no particular order, 6 of our favorite apps for doing the job.

    1) Family Tracker

    family-tracker

     

    Family Tracker is a GPS tracking application that tracks the location of Android phones, tablets, and Apple phones, as well as send free text messages between them. The app is limited though in that it only captures the phone’s gps location, and is a visible app that can’t be hidden.

    2) iEmergency

    iemergency

     

    iEmergency advertises itself as a crisis management app which lets you quickly send an SOS to up to 4 people on a specified list.

    3) Sex Offenders Search 

    offender

     

    This app is unique in that you install it onto your own phone. The Sex Offenders Search app connects you to the National Sex Offender Registry to locate registered sex offenders and predators in your area.

    4) FlexiSPY

    flexispy-logo

     

    Warning, shameless plug incoming! But really, One of the best ways to keep your teen safe is to have a good hold on all aspects of their online life. FlexiSPY is available on Android and iPhone devices, AND taps into the most important areas of your teens life.

    You can monitor GPS and track SMS, as well as IM’s like Facebook, WhatsApp, KiK, and more. Images and videos are captured, and calls are recorded. There’s even an option to make the app invisible, that way your teen doesn’t spoil your monitoring efforts by deleting the app.

    5) SecuraFone

    sec

     

    Ever curious about whether or not your teen is obeying the speed limit? SecuraFone is an iPhone app that you install onto your teens phone. It then activates the phone’s GPS and attempts to calculate the speed that they are driving based on the movement of their gps. While not 100% accurate, it’s still a useful app to have in your toolbox.

    6) Life360 Locator

    life360

     

    Last but not least, Family Locator by Life360 promises that it’s the most accurate family locator on the market. With this app you can create “groups” of your loved ones, and monitor their GPS locations + send them messages through the app which must be installed on everyone’s phone.

    Wrapping it up

    By now you should have the perfect toolset for keeping your teens safe, from offline and online dangers.

    Of course, These are just a our favorite apps out there that get the job done. Do you have any others to add? Let us know in the comments!

  • New Feature | KiK Messenger Spy For Android

    New Feature | KiK Messenger Spy For Android

    We’ve been listening carefully to what IM’s our customers want to be able to monitor, and lately we’ve received a lot of requests for KiK Messenger.

    So, we are very happy to announce that in our latest FlexiSPY for Android release, you can now Spy on KiK Messenger!

    Why spy on kik messenger?

    Founded in 2008, Kik Messenger is a chatting app that has recently exploded in popularity, now holding over 200 million registered users. If you are now using a spy app that doesn’t monitor KiK, you’re missing out, as there’s a very real chance that the person you want to keep tabs on is using this chatting app.

    Compatibility & Update Options

    For now this feature is Android onlybut we are looking at the possibility of KiK Messenger Spy for iPhone in the future.

    If you already have FlexiSPY installed on an Android device running in Full Mode, you can remotely update the FlexiSPY app from your dashboard, just look for the flashing update icon, click it, and you’ll be good to go.

    If you don’t have FlexiSPY yet, then now’s the perfect time to buy, as the new KiK Messenger spy feature is already included in the new release.


    Get Started Today

  • Does FlexiSPY Have Any Geographical Limitations? – FAQ Series

    Does FlexiSPY Have Any Geographical Limitations? – FAQ Series

    We’ve been running a poll on the blog for the past couple of months. The poll asks our customers what they’d like to see discussed on the blog in the future, and so far there’s been a ton of responses. In this article we wanted to address one that caught our eye.

    The question was “Can I use FlexiSPY on a phone in China?”

    While this is a great question, we wanted to further expand on it. So we’ve altered it and instead will be answering “Does FlexiSPY have any geographical limitations?”

    Q: Does FlexiSPY have any geographical limitations?

    A: The short answer to the question is no. When FlexiSPY is installed and activated, it does not need to fit a geographical rule to work. But, let’s get into why -as well as the fine print.

    Explained further

    There are a few requirements when installing FlexiSPY. One of them is that during installation and activation, the phone will need to have a SIM card in it. But after you’ve installed our software, it doesn’t matter where the phone is. The only other need is that it’s connected to the internet.

    Why it works this way

    FlexiSPY collects data on the phone, and after there is enough to upload, it’s securely sent to your dashboard. From your dashboard you can view the collected data.

    But what if the phone doesn’t have internet for some time?

    No worries, FlexiSPY is intelligent and will queue the data for uploading. Once the phone gains some form of internet again, it will being the syncing process.

    Things to keep in mind

    One thing you might want to consider when using FlexiSPY is the phone’s data usage.

    For example, say you have set FlexiSPY to capture videos that are on the phone. Uploading the videos to your dashboard will use a good deal of the phone’s data plan. If the phone is roaming in another country, charges could incur that weren’t expected.

    We have built FlexiSPY with this scenario in mind though.

    From within your dashboard, you can set data uploads to be WiFi only. This means FlexiSPY will wait until the phone connects to a WiFi connection before the data syncs.

    Conclusion

    As long as you properly install and activate FlexiSPY, there is no need to worry about the geographical location of the phone.

    Of course, if you still have any questions, or would like to tell us what you think about this, please leave us a comment in the comments section below!

  • Try Before You Buy | We Now Have A Demo

    Try Before You Buy | We Now Have A Demo

    Urgent Update: we’ve successfully made everyone’s dreams come true!

    Well, while not really so great a feat, we still wanted to let our blog readers know that now you can take FlexiSPY for a spin before you buy.

    That’s right, we’ve added a demo.

    Why add a demo now?

    The pressure for a demo has always been on from site visitors who haven’t joined the FlexiSPY fan club yet. but making a demo takes time and resources, and while our development team is constantly working on keeping our software pushing ahead, we had always felt that allocating resources to the creation of a demo was a waste of time compared to keeping our team dedicated to product development.

    It turns out though, that it didn’t take too much effort to get the demo up and running, and now we’ll have the “please add a demo” headache go away.

    What you can do with the demo

    With the demo you don’t need to install any software onto a phone, you just head over to the demo from the link below, click login, and you’ll then be greeted with what you’d normally see after logging into your paid FlexiSPY account. The only limitation with the demo is that you can’t install our software onto a phone with it—that’s reserved for paying customers.

    So, if you’ve been wanting a better glimpse into what you’re getting with FlexiSPY—before you buy—then now is a good time to check out what we have to offer!

    If you have any questions about the demo, or any suggestions, please let us know in the comments section below, we are happy to take your suggestions and questions.

    Check out our demo!

  • How To Change Your FlexiSPY User ID and Password

    How To Change Your FlexiSPY User ID and Password

    It’s one of the more common questions we get asked “How can I change my FlexiSPY User ID or Password?” Luckily, it’s not that hard to do, and if you follow through this short tutorial, you’ll be up and running with your new login creds in no time.

    Getting Started

    Step 1 – Head over to your account settings:

    Your account settings are located near the bottom of your dashboard.

    Step 2 – changing your user id:

    • Next to the field labeled User ID there is a button that says Edit which you’ll want to click.
    • In the box with your current User ID, highlight it and then enter in the username you desire. Make sure you write it down somewhere incase you forget it on a later date.
    •  Finally, you’ll need to enter in your current password before you can save the changes.

    Step 3 – changing your password:

    • Next to the field labeled Password there is a button that says Edit which you’ll want to click.
    • After clicking Edit the Edit Your Password module will appear.
    • Enter your current password into the field called Current Password
    • Enter the new password you’d like into the New Password field. Then confirm the password within the Confirm New Password field below. (Note that if you ever forget your password, you can reset it directly from the login screen of the portal.

    And that’s it, you should now know how to change your FlexiSPY username and password.

    If you still have any questions (or suggestions,) feel free to let us know in the comments section below or through one of our social media channels.

  • How To Download Captured FlexiSPY Data To Your Computer

    How To Download Captured FlexiSPY Data To Your Computer

    NOTICE: All data older than 90 days is automatically deleted.

    One of the more common questions we get asked by our customers is how they can go about downloading the data that FlexiSPY has captured to their computers.

    We do offer a solution for doing exactly this and we will explain further into the article, but first we’d like to reveal that we are working on a new system for downloading captured data which our customers should find more convenient (to stay updated on this we recommend that you follow us on one of our social media channels).

    Now though, let’s look at how to download the captured data for backup purposes.

    Getting Started

    To download the captured data, you will first need to specify which data you want, there are two ways for doing this depending on the type of data you are trying to download.

    Here are the text steps for downloading your data:

    1. Click the Data tab of your portal.
    2. Click the data tab for the data you want to download (SMS, MMS, IMs etc.)
    3. Click Search

    click-search

    Here you can set what you want to search for.

    • In this record type

    Choose the type of data you want to search within (e.g. SMS messages, IM messages, web sites visited etc.).

    • In this direction

    Choose whether the data is incoming or outgoing.

    • For this keyword

    Type in the keyword you want to search for.

    • For date range

    Choose the start and end date to search between.

    Click Search when you have finished to search for your data, the results will then be listed.

    You can then choose to export as csv or if you prefer, xls.

    • For XLS files, open them with Microsoft Excel
    • For CSV files, open them with Microsoft Excel or Microsoft Word

    Download your media files

    To download media files from your accounts, such as call recording files, follow the steps below.

    After clicking the link above you will see the screenshot below.

    These steps are for PC.  Mac instructions may be slightly different.

    Click Install.

    Click Run when asked by your browser to run the install file.  You should see the screen below.

    Click Install to install Download Manager to your computer.

    Login to Download Manager

    When the software has finished installing it will appear on your screen.

    To log in, enter this information from your FlexiSPY account.

    • Portal URL – https://portal.flexispy.com
    • Username – This is your FlexiSPY account username.  See your welcome email for more information.
    • Password – This is your FlexiSPY account password.  See your welcome email for more information.

    Click Login to start using Download Manager.  You will see the main menu.

    Scan for media files to download from your account

    Click Scan to see how many media files are in your account that you can download.

    View the types of media files you can download to your computer

    When the scan has finished you will see the total number of files you can download displayed under No. of files.

    Clicking this tells you more about the different kinds of media files you can download.

    Change the save location on your computer

    If you want to change where you save your downloaded media files, click Change.

    Browse to a new folder on your computer to use to save your media files and click OK to update the save folder location.

    Download your media files from a custom date range

    If you don’t want to download all media files, select Download from a custom date range, and choose the start date and end date to use.

    Download your media files to your computer

    When you are ready to download the media files, click Download Now.

    Open the save folder on your computer to view your saved media files

    When the media files have been downloaded to your computer, click Open Folder.

    Here you will see the media files that have been downloaded from your FlexiSPY account to your computer.

    Simply open any of the folders to view the media files inside.

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