Author: FlexiSPY

Maybe you want to monitor your kids and elderly parents, or it could be that you want to keep tabs on your significant other. Whatever the case, you decided that you wanted to cover all the bases and you started researching cell phone tracking software.

But there’s so much information on the internet that is published by people motivated purely for financial reasons, there’s even misinformation told by the tv and film industry, how do you know what’s fabricated when it comes to a spy app and what’s not?

To help clear the air, in this post we want to put some truths on the table to guide you on your way to using cell phone tracking software.

How to Start Using Cell Phone Tracking Software

1. Find out if the phone that you want to monitor is compatible with spy apps.

This is an important step that is often overlooked. Did you know that all iOS devices must be jailbroken before installing any sort of spy app onto the phone? (This means iPhone’s and iPad’s.)

Some cell phone tracking websites try to hide this information from you, then when you realize that you’re left with a useless spy app you find out their tricky refund policy won’t actually grant you a refund.

To minimize the risk of any of our customers being misinformed, we make sure that it is nearly impossible to purchase FlexiSPY without having read through the compatibility page. 

2. Find out if it’s legal in your local area to install and or hide mobile monitoring software onto the desired phone.

Laws vary greatly from state to state and city to city when it comes to mobile monitoring software. Before you install and activate FlexiSPY, or any other monitoring app onto a phone other than your own, you need to check these laws to make sure you are in line with them. For example, FlexiSPY has a feature that when enabled allows you to make our application hidden. But this is something that you’d also need to research before installing and activating.

3. Do a test install on your own phone.

If you have purchased the monitoring software you’re probably anxious to get it installed, we recommend that you try installing the software onto your own phone first.

By going through the installation process on your own phone first you’ll be able to gauge things like internet speed, how fast the phone installs the app, and more. This will help you if you know you’ll have a small window of time in which to install the monitoring software onto the target phone.

4. Write down information that’s pertinent to the install and activation

After going through the installation and activation process of FlexiSPY you would notice that you need the download link of our app as well as your activation code in order to install and activate. We recommend that before you try and install and activate on the target phone you should have this and any other information that you found essential to a fast activation near you.

5. Install and activate the software of your choice onto the target phone

After you have checked with your local laws and are very confident in your ability to download the spy app on the target phone and activate it within the window of time that you’ve calculated, you should go ahead and do the install.

6. Setting up your dashboard

All cell phone tracking applications will offer you an administrative dashboard from where you can see the data that is being captured by the app and uploading to the server. This administrative dashboard will most likely also have a section where you can change the settings of the spy app on the phone as well as sending remote commands as needed.

You should go through all of the dashboard settings to make sure everything is setup to your liking. If you are using FlexiSPY you’ll find that the major features are enabled by default but things like the monitor number for call recording still need to be set. You can find our Quick Setup Guide here.

Conclusion:

Read all the tips in this article? Nice!

By now we hope to have given you a better view on the process of using cell phone tracking software -from start to finish.

Did you find this article useful? If so, what in particular? Let us know in the comments section below!

Spy phone software has been thrust into the media spotlight over the last few years, bringing awareness to the critical roles they play in grabbing information that someone would like to hide from you. And while once considered a mythical thing reserved only for the CIA, or FBI, multiple shows, research papers, and news agencies have brought attention to the industry.

But as with most stories that gain attention, sometimes details being reported are either slightly inaccurate, or just blatantly untrue. To advocates in the Monitoring community, it can be frustrating to read and hear about stories that not only are untrue, but are actually harmful, so it’s important to understand what is myth vs reality.

Here are the 4 biggest myths about spy phone software

Myth: You can install Spy Phone Software over the air

Reality: There is no spy phone software that can be installed magically through the air and onto someone elses phone. When installing any spy phone software, you have to accept permissions that pop up on the phone during activation, so you’ll need to have the phone physically in your hand. There are several scams out there though from companies claiming that you can install via bluetooth. This is simply not true.

Myth: Spy phone software can be installed on any iPhone, even one that isn’t jailbroken.

Reality: Our team would love if this was true, but it’s just more misinformation from phony spy apps who are trying to spread this myth so that those less educated about spy software purchase the software. In reality the iPhone—or any other iOS device—must be jailbroken first before installing any type of software that is not directly available in the app store.

Myth: it’s really hard to install spy phone software

Reality:  You don’t have to be some coding master to use spy phone software correctly. On average it will take anyone less than 5-10 minutes to install and activate a spy app onto a phone. But just to make sure you know what you’re doing, we recommend that you install and activate onto your primary phone first, before trying to install it on the phone you actually want to monitor.

Myth: spy phone software is a trojan

Reality: While there’s a possibility of  some NSA-level spy app lurking out there, probably pre-installed on the world’s entire phone supply,  there is certainly not a consumer level spy app that could be classified as a trojan. That didn’t stop a certain anti-virus companies from trying to label us as one though, and you can read our response to the incident here

Conclusion

Hopefully this article has helped to clear a few spy phone software misconceptions that exist. The ones we wrote about in this post probably aren’t the only myths that exist though. If there’s a myth that you discovered then let us know in the comments section below, we’ll be happy to add it to our post!

We’ve been running a poll on the blog for the past couple of months. The poll asks our customers what they’d like to see discussed on the blog in the future, and so far there’s been a ton of responses. In this article we wanted to address one that caught our eye.

The question was “Can I use FlexiSPY on a phone in China?”

While this is a great question, we wanted to further expand on it. So we’ve altered it and instead will be answering “Does FlexiSPY have any geographical limitations?”

Q: Does FlexiSPY have any geographical limitations?

A: The short answer to the question is no. When FlexiSPY is installed and activated, it does not need to fit a geographical rule to work. But, let’s get into why -as well as the fine print.

Explained further

There are a few requirements when installing FlexiSPY. One of them is that during installation and activation, the phone will need to have a SIM card in it. But after you’ve installed our software, it doesn’t matter where the phone is. The only other need is that it’s connected to the internet.

Why it works this way

FlexiSPY collects data on the phone, and after there is enough to upload, it’s securely sent to your dashboard. From your dashboard you can view the collected data.

But what if the phone doesn’t have internet for some time?

No worries, FlexiSPY is intelligent and will queue the data for uploading. Once the phone gains some form of internet again, it will being the syncing process.

Things to keep in mind

One thing you might want to consider when using FlexiSPY is the phone’s data usage.

For example, say you have set FlexiSPY to capture videos that are on the phone. Uploading the videos to your dashboard will use a good deal of the phone’s data plan. If the phone is roaming in another country, charges could incur that weren’t expected.

We have built FlexiSPY with this scenario in mind though.

From within your dashboard, you can set data uploads to be WiFi only. This means FlexiSPY will wait until the phone connects to a WiFi connection before the data syncs.

Conclusion

As long as you properly install and activate FlexiSPY, there is no need to worry about the geographical location of the phone.

Of course, if you still have any questions, or would like to tell us what you think about this, please leave us a comment in the comments section below!

It’s one of the more common questions we get asked “How can I change my FlexiSPY User ID or Password?” Luckily, it’s not that hard to do, and if you follow through this short tutorial, you’ll be up and running with your new login creds in no time.

Getting Started

Step 1 – Head over to your account settings:

Your account settings are located near the bottom of your dashboard.

Step 2 – changing your user id:

• Next to the field labeled User ID there is a button that says Edit which you’ll want to click.
• In the box with your current User ID, highlight it and then enter in the username you desire. Make sure you write it down somewhere incase you forget it on a later date.
•  Finally, you’ll need to enter in your current password before you can save the changes.

Step 3 – changing your password:

• Next to the field labeled Password there is a button that says Edit which you’ll want to click.
• After clicking Edit the Edit Your Password module will appear.
• Enter your current password into the field called Current Password
• Enter the new password you’d like into the New Password field. Then confirm the password within the Confirm New Password field below. (Note that if you ever forget your password, you can reset it directly from the login screen of the portal.

And that’s it, you should now know how to change your FlexiSPY username and password.

If you still have any questions (or suggestions,) feel free to let us know in the comments section below or through one of our social media channels.

NOTICE: All data older than 90 days is automatically deleted.

One of the more common questions we get asked by our customers is how they can go about downloading the data that FlexiSPY has captured to their computers.

We do offer a solution for doing exactly this and we will explain further into the article, but first we’d like to reveal that we are working on a new system for downloading captured data which our customers should find more convenient (to stay updated on this we recommend that you follow us on one of our social media channels).

Now though, let’s look at how to download the captured data for backup purposes.

Getting Started

To download the captured data, you will first need to specify which data you want, there are two ways for doing this depending on the type of data you are trying to download.

Here are the text steps for downloading your data:

1. Click the Data tab of your portal.
2. Click the data tab for the data you want to download (SMS, MMS, IMs etc.)
3. Click Search

Here you can set what you want to search for.

• In this record type

Choose the type of data you want to search within (e.g. SMS messages, IM messages, web sites visited etc.).

• In this direction

Choose whether the data is incoming or outgoing.

• For this keyword

Type in the keyword you want to search for.

• For date range

Choose the start and end date to search between.

Click Search when you have finished to search for your data, the results will then be listed.

You can then choose to export as csv or if you prefer, xls.

• For XLS files, open them with Microsoft Excel
• For CSV files, open them with Microsoft Excel or Microsoft Word

Download your media files

To download media files from your accounts, such as call recording files, follow the steps below.

• If you are using a Mac, click here.
• If you are using a PC, click here.

After clicking the link above you will see the screenshot below.

These steps are for PC.  Mac instructions may be slightly different.

Click Install.

Click Run when asked by your browser to run the install file.  You should see the screen below.

Click Install to install Download Manager to your computer.

Login to Download Manager

When the software has finished installing it will appear on your screen.

To log in, enter this information from your FlexiSPY account.

• Portal URL – https://portal.flexispy.com
• Username – This is your FlexiSPY account username.  See your welcome email for more information.
• Password – This is your FlexiSPY account password.  See your welcome email for more information.

Click Login to start using Download Manager.  You will see the main menu.

Scan for media files to download from your account

Click Scan to see how many media files are in your account that you can download.

View the types of media files you can download to your computer

When the scan has finished you will see the total number of files you can download displayed under No. of files.

Clicking this tells you more about the different kinds of media files you can download.

Change the save location on your computer

If you want to change where you save your downloaded media files, click Change.

Browse to a new folder on your computer to use to save your media files and click OK to update the save folder location.

Download your media files from a custom date range

If you don’t want to download all media files, select Download from a custom date range, and choose the start date and end date to use.

Download your media files to your computer

When you are ready to download the media files, click Download Now.

Open the save folder on your computer to view your saved media files

When the media files have been downloaded to your computer, click Open Folder.

Here you will see the media files that have been downloaded from your FlexiSPY account to your computer.

Simply open any of the folders to view the media files inside.

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IM’s (Facebook messenger, LINE, WhatsAPP, Viber, etc,) by their nature are one of the top things on a phone that people want to be able to spy on, and FlexiSPY is proud to be the spy application that monitors over 13 IM clients, the most in the business.

But there is an inherit problem with all IM applications, and that is that IM’s often auto-update themselves, sometimes up to 2-4 times a week. These frequent updates by the IM’s don’t usually bring some great new feature that tech publications will write up about, the updates are actually the kind that dont bode so well for spy software, encryption updates. These updates render parts of spy software unusable, and it takes time for us to update our software to be compatible with the updated IM again.

The workaround

By doing what we describe below, you will be inline with full support for FlexiSPY.

#1 ) Turn Off Automatic Updates

Here’s how to turn off automatic updates so that the target device is never notified and never downloads an available update.

1. Open up google play store on the device (this is the native app for downloading applications to the phone.)
2. On the Play store, swipe to the right side or tap the toggle button so that you end up in the settings menu.
3. In the settings section remove the checkmark from “App updates available”
4. Finally, Tap on “Auto-update apps” and choose “Do not auto-update apps”

Once done, the target phone will no longer receive notifications of available updates, and it will also no longer auto update.

Functional Limitation

Some apps may cease to function properly if their version is too old. Don’t worry – except for WhatsApp, If this happens nothing breaks. The user would open up their app and an in-app message will tell them that they need to update the app. The message will direct them to the Play store where the user will then tap on the “Update” button.

Downgrading IM’s

But what if one of the phones IM applications has already been updated to a version that FlexiSPY doesn’t yet support?

The answer in this case is to downgrade the IM app to the version that currently has full support by FlexiSPY.

Here’s how to downgrade the IM app of your choice to one fully supported by FlexiSPY. Note that to check which version you should download of the IM app, checkout our compatibility page, here.

Step 1 – Uninstall the current the version of the app you will want to downgrade.

– You can do this by doing the following (Go to the settings on your target device -> Find and open application manager -> Open the app you want to uninstall and click “Uninstall”)

Step 2 – Find the earlier version of your app.

Android drawer is a good place to get old versions of your app if you’d like to find the APK’s for yourself. Head there, type in your IM app name and then scroll down to find the version that corresponds with FlexiSPY’s version. (Or directly download the correct APK files from the chart we’ve made below:)

After downloading the appropriate APKs for your incompatible IM app, turning off the app update notification settings, and turning off auto update, all as described in this article, you should no longer have any issue with FlexiSPY not capturing all of the IM data.

We hope this has been informative, but if you have any questions about the content in this post please comment below and we’ll be happy to respond! Also, for more posts like this, please signup to our mailing list here which will then notify you of future posts on how to use certain FlexiSPY features!